it application support engineer

At Star Automotive Hellas SA, proud member of the Emil Frey Group and official distributor of Mercedes-Benz and smart, we’re looking for an IT Application Support Engineer to join our team! 🚀

In this role, you’ll support internal users, ensure seamless IT operations, and help drive our digital transformation through the Microsoft 365 and Power Platform ecosystem.

🔧 What You’ll Do

• Provide daily IT support and manage internal users' requests via ticketing system

• Identify a “problem” or an “incident” and conduct troubleshooting.

• Monitor and resolve 2nd-level issues within deadlines

• Collaborate with external vendors and IT partners

• Maintain & improve SharePoint sites and digital workflows

• Design, maintain, and optimize workflows using Power Automate

• Support development of apps in Power Apps and dashboards in Power BI

• Participate in internal digital projects and document IT procedures

• Document internal processes and promote best practices for collaboration tools

🎯 What You Bring

• Degree/diploma in Computer Science, Software Engineering or related field (or equivalent experience)

• Strong knowledge of Microsoft 365 ecosystem (SharePoint, Teams, OneDrive)

• Familiarity with Power Platform (Power Automate, Power Apps, Power BI)

• Analytical mindset, problem-solving skills & effective communication

• Fluency in Greek and English

🌟 Nice to Have

• Experience with SharePoint sites or process automation

• Microsoft certifications

• Familiarity with ERP/CRM systems

• Basic scripting (PowerShell, VBA)

💼 Why Join Us

• Modern, collaborative, and people-centric environment

• Access to continuous learning & professional development programs & Microsoft training opportunities

• Exposure to digital transformation projects

📚 What We Offer

• Competitive compensation package

• Group private medical insurance

• Voluntary pension plan

• Employee Assistance Program (EAP)

• Employee discounts on products & services

📩 If you’re ready to shape the digital future of Star Automotive Hellas, we’d love to hear from you!