consultant servicenow

We are looking for inspired Consultants, to join SingularLogic highly skilled ServiceNow consulting practice, supporting implementation projects and presales activities for our customers, for large-scale Public & Private Sector solutions.

Responsibilities

• Design, develop, and customize ServiceNow applications and modules across various functional areas, including but not limited to IT Service Management (ITSM)
• Documenting process requirements to fulfill business needs
• Defining governance structure, roles and responsibilities and required reports/dashboards

Requirements

• University Degree in Computer Science, Information Systems or similar field (a Master’s degree will be considered a plus)
• At least 2 years of relevant working experience in the field of IT Service Management, as a member of ITSM project implementation team (implementation, support etc.) or as a member of an IT team implementing ITSM internally
• Highly proficient in MS Office Suite (Word, Outlook, PowerPoint and Excel).
• Willingness to travel for client meetings and projects as required

Pluses:

• Prior working experience in ServiceNow platform
• ITIL certification
• Servicenow certifications (es. CSA, CAD, ITSM, etc.)
• Knowledge of relational databases, (e.g. Oracle, SQL)
• Experience in JavaScript, HTML, CSS
• Communication Protocols (e.g. HTTP, JSON, API, WS, SOAP, REST, XML)

Soft Skills

• Good communication and interpersonal skills- a customer-centric mindset
• Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus
• Ability to work under tight deadlines.
• Team Player

We offer

• Attractive remuneration package (depending on experience)
• Personal Development & Training program
• Laptop and relevant equipment
• Private health insurance
• Friendly working environment
• Work/life balance
• Opportunity to develop your career and skills by joining complex and large projects
• Hybrid work model

All applications will be treated with strict confidentiality