Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.

Personal Service Technician (PST)

#YourRole in more detail

✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.

✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning including giving price information.

✅ Responsible for all work order administration including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.

✅ Responsible for identifying and ordering of parts, together with Workshop Support if needed.

✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.

✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.

✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.

✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.

✅ Responsible for following up on the customers a few days after the workshop visit.

What will you bring:

✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.

✅ Five years of relevant work experience as a Mechanic or Electrician.

✅ Excellent knowledge of MS Office suite and particularly Excel.

✅ Fluency in Greek and English, both oral and written.

✅ Desire for personal and professional development and growth.

✅ Customer-centric philosophy with strong customer service skills.

✅ Very good understanding of Mechanical & Electrical/Electronic principles.

✅ Good knowledge of diagnostic equipment.

✅ Military obligations fulfilled (for male applicants).

Saracakis Group of Companies Benefits

On top of the challenging work environment, we are offering:

💸Competitive salary package and bonus scheme.

👩‍⚕️ Health and life insurance for you and your family.

🏢 Modern facilities, onsite occupational doctor, and indoor parking

📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!

⭐Clear career paths & a developmental 360° feedback framework.

🌱 Employee or Group product & services referral bonuses, regular well-being, ESG and volunteering activities.

🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.

💰 Discounts on our company’s products.

🏃‍♀️ A variety of company activities and family perks.