rooms division agents

Guest Arrival & Experience: Orchestrate seamless check-ins and warm welcomes, ensuring guests feel valued from their first moment.

Personalized Service: Provide personalized recommendations and world-class service throughout the guest journey.

Guest Interaction: Engage with guests as the heart of the role, handling inquiries and requests to create magical experiences.

Coordination: Communicate guest preferences and needs across departments to ensure a seamless and unforgettable stay.

Service Standards: Uphold the highest standards of service, contributing to holiday experiences that become lifelong memories.

Qualifications & Experience

Proven experience in any Room Division position, preferably in a 5* resort or hotel environment.

Degree/Diploma in Hospitality/Tourism.

Fluency in English.

Fluency in a second language (Russian, German, French).

Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).

Strong communicative, interpersonal, managerial & problem-solving skills.

What we offer

Team

Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow

Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care

Competitive remuneration package.

Accommodation & daily transportation.

Full board meals.

Departmental training.