Your main purpose

Connectivity Management: Oversee and manage the integration of the resort’s property management system (PMS) with OTAs, GDS, and other e-commerce platforms.Ensure that data flow between systems is accurate, timely, and secure.To Develop and monitor eCommerce strategies to drive online bookings and revenue growth.Collaborate with the marketing, sales, and reservations teams to align eCommerce efforts with broader business objectives and Monitor industry trends and competitor activities to identify new opportunities for growth                            

Content and Rate Management: Coordinate with the Revenue Management team to ensure that rates, promotions, and availability are accurately uploaded and updated across all connected platforms. Maintain consistency in the resort’s digital content, including images, descriptions, and other relevant data on all third-party websites.

Compliance and Security: Ensure that all digital transactions and connections comply with relevant security standards and data protection regulations. Regularly review and update security protocols to safeguard sensitive information.

System Optimization: Identify and implement opportunities to optimize connectivity and improve the performance of digital sales channels. Stay updated with the latest technologies and platforms in the e-commerce and hospitality industries. Collaborate with IT and software providers to enhance system functionalities and address any connectivity issues.

Vendor and Stakeholder Management: Liaise with third-party vendors, including channel managers, OTA representatives, and technology providers, to manage relationships and ensure the resort's digital connectivity needs are met. Work closely with the Marketing, Revenue Management, and IT teams to align connectivity strategies with overall business objectives.

Reporting and Analysis: Monitor and analyze booking data from connected platforms, providing regular reports on performance metrics, including booking trends, conversion rates, and revenue generated from each channel. Provide insights and recommendations to improve online distribution strategies and maximize revenue.

What will you bring?

Bachelor’s degree in Information Technology, E-commerce, Business Administration, or a related field.

Minimum of 3-5 years of experience in e-commerce management, preferably in the hospitality industry.

Strong knowledge of PMS, channel managers, OTA platforms, and GDS systems. Technical proficiency in system integrations, API management, and data exchange protocols.

Excellent analytical skills with a strong ability to interpret data and make strategic decisions.

Proven project management skills and the ability to handle multiple projects simultaneously.

Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.

What we offer

Team

Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow

 Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care

Competitive remuneration package.

Private health insurance

Flexible working model