assistant outlet manager

Situated amidst the stunning natural surroundings of Kissamos Bay, Crete, Ikos Kissamos is the first Ikos resort set on the sublime shores of the Cretan Sea. If you are ready to be part of an exciting new chapter in Crete’s luxury tourism—and in your own career—join us on a journey where growth opportunities, continuous learning, and real support are part of the everyday experience.

Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?

At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.

Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.

Key Responsibilities

Guest Service: Ensure guests receive excellent service and handle any complaints or special requests professionally.

Team Supervision: Oversee, support, and motivate service employees and bartenders during service.

Operations: Assist with daily opening and closing procedures, table allocations, and smooth floor operations.

Training: Help train new team members and ensure service standards are followed.

Quality & Compliance: Maintain hygiene, safety, and quality standards throughout the restaurant.

Qualifications & Experience

Previous experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.

Fluency in English.

Strong leadership and communication skills.

Good knowledge of food and beverage service; basic wine knowledge is a plus.

Ability to multitask and solve problems under pressure.

Degree/Diploma in Hospitality would be a plus.

What we offer

Team

Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow

Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care

Competitive remuneration package.

Accommodation & daily transportation.

Full board meals.

Departmental training.