accommodation manager

Responsible for ensuring high standards of living conditions for seasonal employees by securing suitable accommodations, improving existing housing facilities, and managing accommodation-related operations efficiently. This role plays a crucial part in enhancing the overall employee experience by ensuring their living conditions are safe, comfortable, and well-maintained. The Accommodation Manager acts as a key liaison between the organization, accommodation providers, and employees, ensuring smooth operations and excellent service.

Accommodation Management & Improvement: Identify, evaluate, and secure new accommodation options to enhance the overall standard of employee housing. Negotiate rental contracts with property owners, ensuring cost-effectiveness and quality improvements in room facilities. Develop and implement maintenance and improvement plans for existing accommodations to enhance comfort and safety. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. Collaborate with internal stakeholders to ensure that accommodation aligns with company policies and employee needs. Maintain and update an accurate database of all accommodations, including availability, contracts, and facilities.

Employee Support & Welfare: Act as the primary point of contact for employees regarding accommodation-related concerns and issues. Provide timely assistance to employees in resolving accommodation problems, ensuring their well-being. Establish clear communication channels for reporting maintenance requests and follow up to ensure swift resolution. Organize and oversee the allocation of accommodation before employees’ arrival, ensuring a smooth transition. Actively participate in the onboarding and offboarding process, ensuring efficient check-in and check-out procedures for seasonal employees. 

Transport Coordination: Plan and coordinate seasonal bus routes between employee accommodations and the resort, optimizing efficiency and accessibility. Ensure adequate transportation is provided to meet the needs of employees, adjusting routes as necessary. Liaise with transport providers to negotiate contracts, maintain service standards, and manage schedules.

Budgeting & Administration: Draft and manage the accommodation and transportation budget based on signed and agreed contracts. Prepare and process purchase orders (POs) in the ERP system for accommodation and transportation expenses. Monitor accommodation-related expenses, ensuring cost efficiency and alignment with budgetary constraints. Complete inventory checks for cleaning supplies, maintenance equipment, and linens to ensure adequate stock levels.

Policy & Compliance: Develop and implement employee accommodation policies and procedures to standardize and improve housing conditions. Ensure compliance with company policies, legal regulations, and health & safety standards in all employee accommodations. Conduct regular audits and generate reports on accommodation conditions, issues, and improvement plans.

What will you bring?

No specific academic background is required; experience in hospitality, HR, or facility management is preferred. Prior experience in accommodation management, real estate, HR operations, or a related field is an advantage.

Strong background in negotiation and contract management. Strong negotiation skills to secure cost-effective and high-standard accommodations. Excellent communication skills to interact with employees, property owners, and internal stakeholders.

Excellent organization and time management skills. Ability to prioritize tasks and handle pressure in a fast-paced environment.

Proactive approach with innovative thinking for continuous improvement.

Strong problem-solving skills with the ability to address issues effectively and efficiently.

Keen with Microsoft Office, particularly Excel, for data management and reporting.

What we offer

Team

Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow

 Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care

Competitive remuneration package.

Private health insurance

Flexible working model