it support engineer

Are you a problem-solver with a passion for technology? Do you thrive on helping others and tackling IT challenges? We’re looking for an IT Support Engineer to be the go-to person for all things tech! If you enjoy working in a fast-paced environment and have a knack for troubleshooting, this could be the role for you.

Your Day-to-Day 

🔹Provide technical support to end-users, resolving hardware, software, and network issues.

🔹Install, configure, and maintain workstations, laptops, and other IT equipment.

🔹Manage user accounts and permissions on various systems.

🔹Monitor and troubleshoot network and system performance to ensure optimal operations.

🔹Collaborate with other IT team members to identify and resolve complex issues.

🔹Document technical processes and provide training to users as needed.

Your Key Strengths

🔹2+ years of experience in an IT support or helpdesk role.

🔹Strong knowledge of Windows and macOS operating systems, with experience troubleshooting a variety of devices.

🔹Familiarity with networking basics (DNS, DHCP, TCP/IP).

🔹Experience in Active Directory and Microsoft 365 administration.

🔹Excellent problem-solving skills and a customer-focused attitude.

🔹Strong communication skills to explain technical issues to non-technical users clearly.

Why You’ll Love Working with Us 

💸 Performance Pays Off: Annual bonus based on how you shine throughout the year! 

🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. 

🏥 Health First: Private health and life insurance—because your well-being matters. 

💻 Gadgets Galore: Get your own laptop and mobile device, complete with a phone plan to keep you connected. 

📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. 

🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. 

🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. 

🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives. 

Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team! 

*SILVARE Consulting is an Equal Opportunity Employer. SILVARE does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. #LI-Hybrid