customer orders fulfillment admin
3 Αυγ 2026 · Public Group
Τι θα κάνεις
- Συντονίζεις και επικοινωνείς με προμηθευτές και αποθήκη για την εκτέλεση και ολοκλήρωση ηλεκτρονικών παραγγελιών
- Διαχειρίζεσαι όλες τις παραγγελίες που παραδίδουν οι προμηθευτές
- Επιλύεις θέματα που αφορούν την διαδικασία εκτέλεσης παραγγελιών
- Επικοινωνείς με τους Product Managers για τις υποσχέσεις παράδοσης προϊόντων on demand
- Διαχειρίζεσαι τις προπαραγγελίες
- Συντονίζεις με το Contact Center και τα καταστήματα για προτάσεις προϊόντων προς πελάτες
- Συλλέγεις δεδομένα, πραγματοποιείς ανάλυση και αναφορές
- Πραγματοποιείς ανάλυση δεδομένων και λαμβάνεις αποφάσεις για την βελτιστοποίηση των καθημερινών KPIs
Βασικές προϋποθέσεις
- Δεξιότητες Excel για ανάλυση και δημιουργία αναφορών
- Εμπειρία στις διαδικασίες εκτέλεσης παραγγελιών online
- Ισχυρές επικοινωνιακές δεξιότητες για συνεργασία με προμηθευτές και εσωτερικές ομάδες
- Ικανότητες ανάλυσης δεδομένων για παρακολούθηση και βελτίωση KPIs
- Ικανότητα λήψης αποφάσεων για επίλυση προβλημάτων και βελτιστοποίηση διαδικασιών
- Generalκατά προτίμηση
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών και παροχών.
- Σχέδιο μπόνους βάσει απόδοσης.
- Ολοκληρωμένη ασφάλιση ζωής και υγείας.
Περιγραφή Θέσης
We are looking for a Customer Orders Fulfillment Admin to support the smooth execution of online customer orders and coordinate with suppliers, warehouse, stores, and internal teams. The role requires strong Excel, communication, and data analysis skills to monitor performance, resolve order issues, and improve daily KPIs. Previous experience in order fulfillment flows is required, while SAP knowledge will be considered a plus.
Responsibilities:
Coordination and communication with vendors / suppliers and the warehouse, regarding the process and the completion of the electronic orders
Management of all orders delivered thr suppliers
Solve order processing problems in the best way
Communication with Product Managers regarding the delivery promise for On Demand Products
Pre-orders management
Coordination with Contact Center and Stores regarding product proposals to customers
Collection - Data analysis and reporting
Data analysis and immediate decision making for daily optimization of KPIs
Requirements:
AEI or TEI degree
Previous related experience
Excellent knowledge of Excel (Analytical skills, Creating Reports)
Experience in online customer orders (Fulfillment flows)
Excellent communication skills
Data analysis and decision-making skills
Strong team spirit, initiative, and enthusiasm for the best result
Knowledge of SAP, is considered as a plus
What we offer:
💼 Competitive compensation & benefits package
💰 Performance-based bonus scheme
🧑⚕️ Comprehensive life & health insurance
🏡 Flexible hybrid working model – to support your work-life balance
🧡 Psychological support via a professional helpline for you and your family
🚀 Career growth opportunities in a role that evolves with you
🎉 Valuable experience in a well-known and fast-growing organization
📚 Continuous learning and upskilling through tailored programs
🏃🏽♂️ Employee Wellness Program – office Pilates & sports teams (padel, football, volleyball & more)
🚗 Alternative transportation with company shuttle buses to our offices
📲 Exclusive access to our employee app, OrangeGen, packed with tools, news & perks
Περιγραφή Εταιρείας
Public Group strategically invests to create an ecosystem of innovative scaleups around its Omnichannel Retail business, with the objective to provide exciting customer experiences and foster Entrepreneurship in Greece.
We bring together technology, talent & entrepreneurship to create value in the Greek market. We are advocates of Strategic Synergies, Bold Entrepreneurship & the Power of Human Will.
Our role is to help our subsidiaries or investee companies grow and their founders to succeed through capital and creative synergies.
We also aspire to play a positive role in promoting Greek-based entrepreneurship, as well as provide an environment for talent development
Περιγραφή Εταιρείας
Public Group strategically invests to create an ecosystem of innovative scaleups around its Omnichannel Retail business, with the objective to provide exciting customer experiences and foster Entrepreneurship in Greece.
We bring together technology, talent & entrepreneurship to create value in the Greek market. We are advocates of Strategic Synergies, Bold Entrepreneurship & the Power of Human Will.
Our role is to help our subsidiaries or investee companies grow and their founders to succeed through capital and creative synergies.
We also aspire to play a positive role in promoting Greek-based entrepreneurship, as well as provide an environment for talent development