back order processing associate
PET CITY GROUP ΑΕΒΕ
Ασπρόπυργος
Ασπρόπυργος
Φυσική παρουσία
Αποθήκη / Logistics
Αορίστου
Πλήρης
Περιγραφή Θέσης
In this role, you will be responsible for managing and overseeing the process of orders for both Retail and E-commerce departments of Pet City Group. By managing orders through the WMS system and monitoring their progress, you will help guaranteeing accurate and timely fulfillment
of pet parents’ orders. Your ability to group and rout orders, verify completed picking, create external customer orders and resolve any issues, during the picking process, will be essential to delivering an excellent customer experience for our beloved pets and their parents. Your strong organizational skills, team-oriented mindset and passion for pets will be key to succeed in this role!
Key Responsibilities
Order management through the WMS system (Retail & E-commerce)
Order grouping & routing
Verification of completed picking for customer orders
Create orders for external customers
Resolution of any issues that may arise during picking
Monitoring the correct workflow of orders through the Magento platform
Requirements
1-3 years of proven experience in a similar position (e.g., Procurement, Supply Chain, or Category Assistant).
Familiarity with ERP and WMS systems (e.g., Business Central, Aberon, or similar).
Strong knowledge of MS Excel, Outlook and Power Point.
Good communication skills and a team-oriented mindset
Problem-solving skills
What we offer
💶 Competitive compensation package
🎓 Opportunities to learn and grow within a dynamic and fast-growing company
🤝 Friendly and collaborative working environment
💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners
🏷️ Employee discounts on our products and services
💼 Your professional and personal success is our commitment!
Φυσική παρουσία
Αποθήκη / Logistics
Αορίστου
Πλήρης
Περιγραφή Εταιρείας
Pet City Group SA
Pet City Group is the leader in the pet retail market in Greece with over 35 years of presence. The Group consists of 800 employees, 97 stores, and 3 online shops. Our stores are stocked with 17.000 products, including top-of-the-line and exclusive brands. Pet City Group also offers a range of pet care services, including grooming and veterinarian care, as part of our mission to provide the best customer experience to the beloved pets and their parents. Our company is growing rapidly, and we are planning to expand our business further in the upcoming years.
Our driving force is our people!
At Pet City Group, employees are at the core of our business. We offer a friendly and collaborative working environment and we treat our people with love and respect as we want them to be happy and effective in their work.
Your professional and personal success is our commitment!
We embrace our employees’ learning and growth within Pet City Group through Pet City Academy, career development, and internal mobility opportunities.
We take care of our people!
We offer a competitive compensation package, as well as personnel discounts on our products and services. We also offer special prices and discounts on healthcare, well-being, and insurance packages for our employees and their family members through our network of partners.
Offer the best pet products and services!
We provide pet parents with a wide variety of products and services and we advise them on the best options based on their pets’ needs. Our main goal is to make pets and their parents happy!
Create a better world for pets and humans!
We want to inspire everyone to contribute in our efforts to create a better world for pets in Greece. Through our initiatives, such as #moving_together, #foreverhome, and #actpawsitive and in collaboration with pet NGOs in Greece, we want to raise awareness on animals’ protection, as well as actively help pets to find their #foreverhome.