emea field category manager - doors & fit out category

Background

• Within EMEA there are 42 countries where there is the requirement to source Controllers and Electrical components not manufactured in Otis for mainly Mod projects. This may be for specific existing competitor elevators that Otis require to upgrade or new Customer projects with specialist requirements. Across EMEA this is a substantial spend with clear potential for improved performance via a specialist category management approach.

• In 2025 the Supply Chain structure is transforming to centralize this area of sourcing. Previously led within each country, now a specialist will lead on the procurement across all countries, focusing first on the highest spend areas / repetitive nature of the requests.

• This new role is an exciting chapter in the Otis Customer focused delivery model, to provide subject matter experts in key delivery areas, and to support our internal / external customer requirements.

• Initially there is one direct report as a Sourcing Analysist to manage the requests, RFIs and support as required.

• This role reports to the EMEA New Equipment and MOD Sourcing Director.

JOB RESPONSIBILITIES:      

- Provide leadership for new equipment and modernization field supply chain category Doors & Fit out, to maximize business value and results. Understand variations in the supplier and category landscape across EMEA within responsible category. Develop strategies to optimize total cost, capacity, quality, delivery, safety and compliance.

- Define preferred supplier strategies, negotiate framework legal agreements that address capacity, cost, savings, quality and delivery, in addition to all standard T&Cs, and deploy these strategies across EMEA. Develop Supplier performance KPIs to ensure exceptional customer service with key stakeholders, including CLC, SC team, FOD, Sales, EH&S, Engineering and Global leads. Lead supplier relationship management and ensure communication with Field is optimized. Lead supplier relationship and supplier risk management activities for managed suppliers. 

- Drive transformation of the organization and processes from country-based locally purchased new equipment and modernization direct material to centralized EMEA field supply chain management to leverage spend across key categories and improve overall outcomes in quality, cost, and delivery for the region.

- Develop a network of Suppliers dependent on coverage, capability and performance to efficiently support the EMEA wide requests. Grow relationships with Suppliers, undertake Supplier visits, know the Supplier strengths and weaknesses, map the Supplier installation capabilities / workforce requirements. Provide a live data driven supplier market overview to facilitate optimal early supplier selection options.

- Lead NE & MOD project sourcing pre-award and post award for managed categories. Ensure supplier competitive bidding and negotiations generate project savings in the form of PTE and support increased bid award percentages. Engage in cost-structure negotiations based on clean sheet cost models, where applicable.

- Implement Field Material catalogs where standard pricing is agreed. Include configuration parameters and develop with DT the system requirements to allow S2P procurement with Field Teams. Develop shared systems to distribute agreed pricing to non-catalog countries. Develop the required workflow tools / Elog configuration / Non Catalog requests, to direct the appropriate sourcing events to the sub-category managers via an automated process. Develop and implement e sourcing tools within the team.

- Interact with NE and MOD CLCs and regional engineering for insourcing / outsourcing evaluation and new product introduction. Review the demands to Suppliers to identify opportunities to self deliver products via existing Otis factories

- Closely work with Otis local operations teams, to support a successful delivery of key projects. Manage queries, provide specialist advice and support from first customer enquiry to customer handover. Advise on spare parts required for the maintenance of the units to the Service Teams including competitive pricing in the RFQ process.

- Comply with all applicable policies. In all areas of responsibility, the incumbent is responsible for providing full compliance with “The Otis Absolutes”.

EDUCATION:  MBA/MA/MS degree with 3+ years of experience; BA/BS degree with minimum 7+ years of experience

EXPERIENCE/QUALIFICATIONS: 

• Demonstrated experience in driving large scale organizational and process change

• Leadership capabilities, including the ability to influence without direct authority in a matrixed organization and leading a team to achieve results

• Ability to apply strategic thinking, with strong sourcing, negotiations, and contracting skills

• Ability to adapt to changing priorities, handle multiple projects simultaneously, and excel in a dynamic global environment

• Ability to develop talent with individual development plans and robust employee engagement

• Flexibility of daily schedule allowing for effectiveness in a role with global interactions

• Fluent in English, Italian. Good German knowledge is a plus

Travel: 20% including international