housekeeping manager | one&only aesthesis, athens (15510)

Housekeeping Operations & Compliance

• Oversee daily housekeeping operations, ensuring all guest rooms and public areas meet Forbes 5-star standards and the highest level of cleanliness.
• Implement and monitor HACCP (Hazard Analysis and Critical Control Points) procedures to maintain a hygienic and safe environment.
• Ensure compliance with all health, safety, and sanitation regulations, conducting regular audits and inspections.
• Maintain linen inventory, ensuring par levels are met and quality standards are upheld.
• Organize and supervise special cleaning schedules (deep cleaning, marble care, carpet treatment, pest control, etc.).
• Oversee lost and found procedures, key control, and emergency response protocols.
• Monitor and promptly address maintenance issues, collaborating with relevant departments.

Personnel Management & Training

• Lead, train, and develop a motivated housekeeping team, fostering a culture of excellence and attention to detail.
• Conduct regular performance appraisals, coaching, and mentoring of staff.
• Ensure all housekeeping employees adhere to Forbes service standards, grooming policies, and professional conduct.
• Coordinate staff schedules and leave planning to ensure optimal team coverage.
• Implement structured training programs on cleaning techniques, safety procedures, guest service etiquette, and HACCP compliance.
• Encourage a positive and productive work environment, inspiring teamwork and high morale.

Administration & Financial Oversight

• Assist in budgeting and forecasting, ensuring labor and operational expenses align with financial goals.
• Monitor and control housekeeping costs, ensuring cost-effective use of supplies while maintaining quality.
• Prepare and submit accurate inventory reports, stock requisitions, and operational reports to the Executive Housekeeper.
• Identify and analyze discrepancies in stock levels and recommend corrective actions.
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Skills, Qualifications and Requirements

• Bachelor's degree
• Minimum 4 years of experience in a similar position
• Very good verbal and written command of the English language.
• Excellent written and oral communication skills required.
• Basic computer skills and knowledge on Word, Excel and Opera
• Must have basic accounting skills
• Knowledge of safety procedures
• Ability to work in a fast paced, stressful work environment
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What we Offer: 

• A dynamic and collaborative work environment in a world-class luxury resort.
• Career growth opportunities within One&Only Resorts.
• Continuous training and professional development.
• Competitive salary and benefits package.
• Private health insurance.
• Exclusive discounts at partner businesses.