senior b2c key account manager (adriatics, bulgaria & cyprus)
Nestlé
Αθήνα
Αθήνα
Αορίστου
Διοίκηση Επιχειρήσεων
Στο χώρο εργασίας
Πλήρης απασχόληση
Περιγραφή Θέσης
As the Senior B2C Key Account Manager for Nespresso, your primary responsibility will be to establish Nespresso as the leading coffee brand in the In-Home Environment through distributors (Agents) in the Adriatic region, Bulgaria & Cyprus. You will act as the liaison between HQ, the hub market and the agents, ensuring sustainable and profitable growth by defining the local strategy, seizing business opportunities and effectively coordinating the team and support functions. Your goal will be to establish the Nespresso brand and system as the ultimate coffee experience across channels and strategically develop the business to achieve or exceed target objectives based on the defined business strategy.
A day in the life…
- Ensure consistency of the Nespresso Brand and the consumer experience in omnichannel environment
- Ensure effective liaison with all the Nespresso Channels (Customer Relationship Center, e-Commerce, Boutiques) to deliver consistent customer experience towards agent management
- Alignment with Marketing, CRM, Supply Chain, Finance and other functions to manage trade off and drive for overall objectives achievement
- Contribute and Continuously monitor Agents' budget spend as per Operational Plan (OP)
- Implement and follow up Marketing expenses validated in OP process and Dynamic Forecast (DF) as well as CAPEX and Genex budgets in collaboration with Finance
- Forecast: ensure coordination / alignment with Partners and measure impact on Business
- Understand, analyze and know the market, its developments and foresee future trends. Understand consumer and trade insights via implementation and mastery of all available market analytical tools
- Leverage this know-how to the HQ (reporting, OP presentation)
- Ensure that all commercial B2C activities are managed according to Nestlé and Nespresso business principles and operating guidelines
- Ensure and manage all legal compliances applicable locally
The role requires extensive traveling within region of responsibility and to the Nespresso HQ in Switzerland for key events/meetings.
What makes you successful
- University degree in Business Economics/Business Administration or related field.
- 3-5 years working experience in distributor or key account management
- Experience in project management with high developed analytical and decision-making skills
- Strong business understanding with entrepreneurial mindset
- Effective communication and presentation skills and the ability to influence and coach others
- Strong work ethic, integrity and total honesty, demonstrating transparency and trust.
- Strong interpersonal skills and networking abilities
- Resilience and ability to act independently respecting company policies, guidelines and strategies
- Fluency in English. Good knowledge of Serbian, Croatian or Bulgarian would be a plus
Why you should apply
- Join the leading Food & Beverages company in the world with more than 93bio CHF sales and presence in 188 countries
- Be part of a fast-growing organization expanding locally and internationally
- Have a key role to Nespresso’s Omni Channel strategy and Customer centric approach & get the chance to play a significant part in the customer journey
- Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries
- Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level
- Enjoy the wide range of Nestlé benefits such as competitive salary & performance bonus, meal vouchers, comprehensive Pension, Health Care & Life Insurance programs, increased Parental leaves for both caregivers and Baby Support plan, Flexible Work policy, “Bring Your Pet At Work” & Pet Support plan, in-house restaurant and mini market, participation to health and wellness activities and much more
Τομέας
Διοίκηση Επιχειρήσεων
Χώρος Εργασίας
Στο χώρο εργασίας
Σύμβαση Χρόνου
Αορίστου
Τύπος εργασίας
Πλήρης απασχόληση
Περιγραφή Εταιρείας
Our purpose is unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To achieve this, we pursue growth through rapid innovation, operational efficiency, and disciplined resource and capital allocation.
We have products for people at all life stages that can be consumed as part of a balanced diet. We want to contribute to people's health through nutrition and aim to help people of all ages live better.
Be a part of Nestlé. Be a force for good
Help us make a real difference on a global scale. With a presence in almost 190 countries, we’re dedicated to our purpose of unlocking the power of food to enhance quality of life for everyone. Whether you're starting or continuing your career, explore how you can work with us.
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