senior cvm product manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated Senior CVM Product Manager to join our SoHo CRM team.

You have a challenging mission for:

At Nova, we believe in a world of connection, interaction, and sharing! Our passion is to help people enrich their lives with all that communications technology makes possible. We want our customers to focus only on expressing themselves, while we take care of the technology that enables them. We see each new colleague as a valuable team member and a major investment in our company’s future. If you want to be part of changing how people experience their lives, Nova is the right place for you.

What will you do:

•CRM Campaigns Strategy & Execution:

Design, develop, and implement below-the-line campaign strategies aligned with business objectives. Manage end-to-end execution including setup, audience selection, offer assignment, channel selection, scheduling, and monitoring to deliver optimal solutions.

•Data Analysis:

Perform in-depth analysis using IBM SPSS Modeler or other data mining tools on large, multi-dimensional customer datasets. Extract actionable insights to identify opportunities and risks for campaign optimization.

•Performance Tracking:

Define KPIs, monitor campaign performance, and provide regular reports and ad hoc analysis. Continuously optimize campaigns based on results and feedback.

•Collaboration:

Work cross-functionally with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign execution and alignment with business goals.

•Industry Awareness:

Stay informed on industry trends and best practices in campaign management, data mining, and telecommunications to bring innovative ideas to the team.

It would be great if you have:

• 3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).

• Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.

• Strong analytical skills with experience in data mining tools (IBM SPSS Modeler knowledge is a plus),combined with business acumen and problem-solving capabilities.       

• Results-oriented, with a proven track record of exceeding targets.

• Strong interpretation and reporting skills

• Excellent command of the English language.

• A collaborative team player.

What you will get

• Wellness programs to keep yourself fit

• Mobile voice and data to talk

• Discounts on Nova Fixed / Mobile / TV  for you, friends, family

• Private Insurance program to check up on your health

• Toddlers allowance to daycare your kids