presales engineer (b2b)

As a Presales Engineer (B2B), you will be responsible for designing innovative Enterprise and Telecommunications solutions, supporting the sales cycle from opportunity qualification through solution design and customer presentation, while acting as the trusted technical advisor for both customers and internal stakeholders.

What you will do:

Solution Design & Architecture

• Design end-to-end Enterprise ICT and Telecommunications solutions aligned with customer business and technical requirements.

• Analyze customer needs and translate business challenges into scalable, secure and commercially competitive technical solutions.

• Develop high-level and low-level solution designs, architecture diagrams, Bill of Materials (BoM) and technical documentation.

• Ensure proposed solutions comply with NOVA's portfolio, technical standards and delivery capabilities.

Presales Consulting & Customer Engagement

• Support the Sales organization throughout the entire sales cycle by providing technical expertise and solution consulting.

• Participate in customer meetings, workshops, discovery sessions and technical presentations.

• Understand customer business objectives and propose value-driven technology solutions.

• Build trusted relationships with customer technical teams and decision makers.

Technical Proposal Management

• Prepare technical proposals, Statements of Work (SoW), solution descriptions and implementation approaches.

• Support RFP, RFQ and RFI responses by developing technical content and solution documentation.

• Collaborate with Commercial, Legal and Delivery teams to ensure technical and commercial alignment.

• Ensure solution completeness, feasibility and compliance with customer requirements.

Vendor & Technology Management

• Work closely with technology partners and vendors to identify the most appropriate solutions.

• Evaluate emerging technologies and incorporate innovative products into customer proposals.

• Coordinate vendor quotations, technical validations and proof-of-concept activities.

• Maintain technical knowledge across strategic vendor portfolios.

Cross-functional Collaboration

• Collaborate with Sales, Project Management, Service Delivery, Engineering, Product Management and Operations.

• Support project handover activities ensuring smooth transition from Sales to Delivery.

• Provide technical guidance during implementation whenever required.

• Participate in internal knowledge-sharing and technical enablement initiatives.

Solution Governance & Quality Assurance

• Ensure solution quality, technical accuracy and compliance with customer requirements.

• Maintain technical documentation and solution repositories.

• Contribute to the continuous improvement of Presales methodologies, templates and best practices.

• Support portfolio evolution by providing market and customer feedback.

It would be great if you have:

• University degree in Engineering, Telecommunications, Computer Science, Information Technology or a related field.

• 3-5 years of Presales, Solution Engineering, Solution Architecture or Technical Consulting experience within Telecommunications, ICT or System Integration.

• Proven experience designing Enterprise ICT solutions involving Connectivity, SD-WAN, Cloud, Cybersecurity, Unified Communications, IoT, Data Center, Managed Services and Network Infrastructure.

• Strong understanding of Enterprise Networking, IP technologies, WAN/LAN, routing, switching and security concepts.

• Experience in preparing technical proposals, BoMs, Statements of Work (SoW), RFP/RFI responses and customer presentations.

• Ability to understand business requirements and translate them into technically and commercially viable solutions.

• Excellent communication, presentation and consulting skills.

• Strong analytical thinking and solution-oriented mindset.

• Experience working with enterprise customers and multidisciplinary teams.

• Vendor certifications (Fortinet, Cisco, VMware, Microsoft Azure, AWS, Huawei or similar) will be considered an asset.

• Fluency in verbal and written English.

• Self-driven, customer-focused and passionate about technology and innovation.

What you will get:

• Annual Bonus to celebrate your achievements.

• Wellness programs to keep yourself fit.

• Mobile voice and data to talk.

• Discounts on Nova Fixed / Mobile / TV for you, friends, family.

• Flexy work from home to balance your life.

• Private Insurance program to check up on your health.

• Toddlers allowance to daycare your kids.

• Continuous learning and development opportunities

Join Our Team and:

• Shape the future of NOVA’s B2B Customers and influence how we respond to a highly competitive market, offering an increasing variety of Products, Services and complex Solutions.

• Support the increase in B2B Customer Service quality and Nova B2B competitive edge.

• Work with other passionate professionals in one of Greece’s most dynamic Telco & Enterprise Solutions environments.

• Competitive compensation package, bonus scheme, private medical plan and continuous learning opportunities.

• A culture that celebrates initiative, collaboration and growth.