We are seeking a vibrant and quick-thinking "Loyalty Product Maneger" to join our successful Marketing team.

You have a challenging mission for: 

Driving customer value via an industry first loyalty platform. As Nova Loyalty Product Manager you will shape our strategy enhancing the program, bolstering value for Nova customers, with a goal to maximize engagement, and increase subscribers lifetime value, building on Nova brand equity and leveraging on the loyalty scheme to create pull effect.

What will you do: 

• Keep up to speed on competition loyalty schemes’ landscape and international trends/best practices
• Interface with customers in order to identify/prioritize customer insights and ensure an industry-leading loyalty rewards scheme
• Establish strong KPI tracking with measurable outcomes and promote data driven decision-making 
• Help define product initiatives for new features and optimizations of existing ones in order to craft state of the art product experiences 
• Develop marketing plan and roadmap centered around customers insights and meeting business targets
• Create concise, compelling content by establishing new partnerships adding more value to Nova loyalty scheme
• Develop go to market strategy including ATL, and targeted/personalized BTL communication
• Drive increased engagement, frequency and lifetime value 

It would be great if you have: 

• Bachelor’s degree preferably in marketing, business administration or finance.
• Postgraduate studies will be considered a plus.
• At least 4 years of experience in marketing/loyalty/, with proven strong product and brand management skills.
• Highly numerate with strong analytical thinking and attention to detail
• Customer-obsessed mindset by deeply comprehending and embodying the voice of the customer.
• Strong interpersonal skills are required to convey information, to motivate others, to influence and persuade and negotiate with internal and external partners
• Strong collaboration skills and ability to partner effectively with other teams in and out of the organization.
• Excellent organizational and time management skills.

What will you get:

• Annual Bonus to celebrate your achievements.
• Wellness programs to keep yourself fit.
• Mobile voice and data to  to stay connected..
• Discounts on Nova Fixed / Mobile / TV for you, friends, family.
• Flexible work-from-home options to maintain a healthy work-life balance.
• Private Insurance program to check up your health
• Toddlers’ allowance to daycare your kids