server manager

NTT Data Greece team is looking for a Server Manager in Athens to work with our clients in the European public sector. As a Server Manager, you will be responsible for ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of operations Engineers.

Your Role: 

Responsibilities are wide ranging including acting as team leader, managing and coordinating Service Improvement initiatives, change management and providing guidance to the team as appropriate. Provide administration, technical support for the Unix Server environment, including 3rd party and applications, e.g.: 

• Day-to-day infrastructure operations. 
• Infrastructure monitoring, availability testing and reporting. 
• Implements standard changes and service requests. 
• Documentation management. 
• On-call service 
• Manage goals and objectives, ensuring mentoring and assistance in meeting as appropriate 
• Participate in and manage technical project work 
• Own, identify, diagnose and manage issues to resolution 
• Proactively managing and coordinating service improvement initiatives 
• DR / BCP testing 
• Monitoring and reporting of the server environment and SLAs 
• Installation planning and co-ordination 
• Activity report management 
• Incident/Request/Problem follow-up 
• Ensure proactive evolution & optimization of service delivery organization, methods and tools 
• On duty responsibilities services are required 

Why NTT DATA?

We value a collaborative and supportive environment, celebrating curiosity and engagement

We are committed to supporting the physical, financial and emotional well-being our of employees

Career development. Training path and access to learning opportunities, yearly performance reviews and a mentorship program

We believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working model

Talent Friends. Refer a friend and receive a bonus when they join

We care about you

Health & well-being. Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions

Diversity & inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUnique

Please let us know if you require us to accommodate any accessibility needs during the recruitment process.

Benefits at NTT DATA Greece

Health insurance for the employee and one dependent family member (100% paid by NTT DATA)

Meal vouchers of 120€ per month (x12)

Corporate mobile phone: subscription & device

Teleworking equipment allowance

Udemy Account

Access to Open Up mental health service 

**Certification Bonus Scheme (for Technology)

** Annual Collective Bonus (for Executives)

28 days of paid annual leave consisting of your legal holidays and compensation days

Your profile:  

• 8+ years of experience in a Unix/Linux mid to big size infrastructure 
• University degree or equivalent level through experience and professional training 
• Comfortable with most aspects of administration of systems (LVM, process management, resources, file manipulation…). 
• Extensive understanding of most of the technical aspects and concepts. 
• Ability to write automation solutions in some language (e.g. Python, Ansible, Bash, Perl). 
• Extensive knowledge of protocols: HTTP, DNS, NTP, SMTP. 
• Extensive knowledge network OSI model. 
• Tools: GIT/GitLab, Jenkins, RedHat Satellite, Kickstart. 
• Nagios/Icinga2 knowledge or any other similar monitoring tool. 
• Any cluster-based knowledge. 
• VMware knowledge. 
• Any automated configuration management tool like CFEngine, Ansible. 
• You are fluent in English (B2 Level minimum).