pmo officer

We deliver consulting solutions by combining specialized sectorial knowledge, our transformation management skills, and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as well as society, a step ahead in this digitally dynamic world.

NTT Data Greece team is looking for a PMO Officer in Athens with a strong background in business analysis, reporting, software delivery, and release management to join our IT Service Management team and to work with our clients in the European public sector.

​Everything we do is underpinned by our core values of 'Respect every voice', 'Think big, be bold', 'Win together' and 'Deliver the outcome'. Our shared leadership principles, 'Empower' 'Care', 'Inspire' help us build a community where our people are equipped with the best resources to face new challenges.

The PMO Officer will support the Contract and Service Management Team in Large Scale Project of a European Organisation. This role involves setting up and managing an efficient Project Management Office (PMO) to handle planning, service levels, demand management, quality, compliance, security audits, and administrative tasks, ensuring alignment with Framework Contract obligations and high service quality.

Your role:

• Contract oversight, including Framework Quality Plan updates, audits, and compliance with standards (e.g., TEMPO, ISO, ITIL/COBIT).

• Coordinate short-/medium-/long-term service demands, track milestones, and escalate delays via Monthly Progress Reports.

• Monitor SLAs/OLAs/ToCs, support QA/QC, implement Service Improvement Plans, and handle incident/problem/complaint management.

• Assess risks, maintain registers, ensure data protection/security compliance, and assist in audits (internal/external).

• Produce monthly status & progress reports, facilitate meetings (e.g., monthly meetings), and manage administrative tasks (e.g., invoicing, tool access).

• Maintain repositories, identify optimizations, and support handover/takeover processes.

Why NTT DATA?

We value a collaborative and supportive environment, celebrating curiosity and engagement

We are committed to supporting the physical, financial and emotional well-being our of employees

Career development. Training path and access to learning opportunities, yearly performance reviews and a mentorship program

We believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working model

Talent Friends. Refer a friend and receive a bonus when they join

We care about you

Health & well-being. Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions

Diversity & inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUnique

Please let us know if you require us to accommodate any accessibility needs during the recruitment process.

Benefits at NTT DATA Greece

Health insurance for the employee and one dependent family member (100% paid by NTT DATA)

Meal vouchers of 120€ per month (x12)

Corporate mobile phone: subscription & device

Teleworking equipment allowance

Udemy Account

Access to Open Up mental health service 

28 days of paid annual leave consisting of your legal holidays and compensation days

Your profile:

• Bachelor’s or Master’s degree in Business, Computer Science, or a related field.

• 2+ years of experience in PMO, Project Management roles.

• Knowledge of SLAs, and tools (e.g., Jira/SMT, SharePoint).

• Experience in audit/risk/reporting.

• Excellent communication and interpersonal skills.

• Demonstrated ability to adapt to changing project requirements, priorities, and timelines.

• Ability to work collaboratively in a team environment.

• High attention to detail and commitment to operational excellence.

• Fluency in English (B2 level minimum). Knowledge of French is a plus.

• You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).

Nice to have:

• PMP/PRINCE2/ITIL certification.

• Familiarity with EU IT ecosystems.

• Stakeholder coordination skills.