global process owner – accounts payable (fixed-term contract) 169213

You help implement the operational excellence program in a specific function and/or for cross-functional continuous improvement (CI) projects. You are not only responsible for applying CI tools and techniques for problem solving and performance improvement but more importantly, you help employees improve their CI skills and build their self-sufficiency.

How you will contribute

You will:

• Provide training on CI tools and techniques to help drive teams through CI cycles. You will also coach employees to help them achieve their targets

• Identify process improvement needs with department leads, facilitate sessions and support execution of newly established improvements

• Once improvements are done, validate outcome benefits and support creation of new standards and qualification of members into new working processes

• Benchmark externally, ensuring where relevant that best practice and new tools are deployed in collaboration with internal partners

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience implementing CI processes (e.g. TPM for manufacturing, Lean Six Sigma in the consumer goods industry)

• Strong facilitation and communication skills

• Experience in change management processes

• Logical thinking and capacity to influence

• Results oriented and prepared to deal with ambiguity

• Experience such as: continuous improvement manager, team leader roles, area manager

Purpose of Role

The Global Process Owner – Accounts Payable (AP) owns the end-to-end design, standardization, validation and continuous improvement of the global Accounts Payable (Invoice-to-Pay) process within the Source-to-Pay (STP) function. The role anchors a ~18-month AP transformation, with clear mandate to design, validate and implement processes that drive higher automation (touchless / straight-through invoice processing), efficiency and control. Acting as product owner for the AP technology stack (SAP, ReadSoft, SAP invoice & payment modules, Tungsten), the GPO defines global process standards and governance, produces and maintains detailed process documentation, aligns Procurement, Finance/Controllership and Mondelēz Digital Services (MDS), and directly manages the outsourced BPO partner — delivering measurable gains in cycle time, first-time match, exception handling, on-time payment and cost per invoice while protecting working capital (DPO) and compliance.

Main Responsibilities

• End-to-End AP Process Ownership.  Leads global Invoice-to-Pay standardization, governance, policy and continuous improvement; designs, validates and implements the target process; produces heavy process documentation (process maps, SOPs, control points, RACI).

• AP Automation & Technology Product Ownership.  Owns the AP technology roadmap; configures and optimizes SAP, ReadSoft (intelligent capture / OCR / validation), SAP invoice & payment-run modules and Tungsten (e-invoicing / Process Director) to drive touchless processing and automated 2- and 3-way matching.

• Performance Management & KPIs.  Owns the AP KPI suite across efficiency, quality and financial dimensions; builds dashboards, monitors performance and drives improvement.

• Stakeholder Leadership & Change Management.  Aligns Procurement, Finance/Controllership and MDS; chairs governance forums; leads change, adoption and training across the transformation.

• SOP Design & Celonis Process Intelligence.  Designs and maintains AP standard operating procedures (SOPs) and standard work and builds the AP process digital twin in Celonis — defining KPIs, dashboards and process-mining insights to target automation and reduce exceptions.

Career Experiences Required & Role Implications

• 6+ years of relevant Accounts Payable / Purchase-to-Pay experience, with hands-on operational background in global AP environments and complex end-to-end user processes.

• Proven process design: building, mapping and refining operational processes from scratch (BPMN 2.0 process design; process mining / intelligence a plus).

• Deep AP & procurement technology expertise; hands-on familiarity with SAP, ReadSoft, SAP Invoice & Payment-run modules and Tungsten is highly critical.

• Track record delivering global AP automation / transformation programmes and governing outsourced BPO partners to SLA.

• Senior cross-functional stakeholder management across Procurement, Finance/AP/Controllership and MDS/IT in matrixed organizations.

• Individual contributor (no direct reports) — top-tier collaboration and influence without authority. Bachelor's degree required; Lean Six Sigma desirable.