strategy & insights manager

Are you passionate about uncovering opportunities hidden in data and transforming them into business success?

We are looking for a Strategy & Insights Manager to build and lead the Strategy & Insights capability.

Reporting directly to the Managing Director, this position translates data into clear, actionable recommendations that drive business performance.

As a trusted partner to senior leadership, you will

• identify and scope analytical and research initiatives to build a holistic understanding of consumers, market dynamics, and performance drivers, including macro, socio-economic trends and the competitive landscape

• Support strategic projects, scenario planning, and stakeholder decision making through fact-based, insight-led perspective delivered in a timely and cost-effective way

• Proactively identify opportunities where better data, analysis, or insights can unlock business value

What You will Do

• Build and maintain a strong understanding of business performance drivers, including key KPIs, levers, and underlying trends

• Scope and manage quantitative and qualitative studies to generate deep consumer, market, and competitive insights - with clear focus on business application

• Integrate internal and external data sources (including macro-economic data) into coherent, actionable insights

• Develop and embed KPIs, metrics, reports, and dashboards to track and explain business and project performance

• Partner with business stakeholders (Operations, Finance, Marketing, IT) to translate insights into actions and decisions

• Actively challenge and refine hypotheses by asking the right questions - going beyond “what” into “why” and “so what”

• Support building S&I capability and professionalism across the organization, promoting fact-based decision making

• Contribute to shaping data processes, data flow, and data standards to ensure consistency and usability

What We're Looking For

• Master's degree in Market Research, Economics, Finance, Marketing, or another quantitative discipline

• Minimum 5 years of experience in Consumer Insights, Analytics, Market Intelligence, or a related field, either agency-side or client-side preferably in the retail/hospitality industry in a multinational environment

• Strong curiosity and critical thinking - natural drive to understand what sits behind performance and trends

• Ability to move from data to insight to action - not just analysis, but clear business recommendations

• Strong analytical skills across quantitative and qualitative methods, with ability to synthesize complex information

• Proven capability to translate insights into business impact (planning, forecasting, performance improvement)

• Comfortable working in environments where answers are not obvious and need to be built through exploration

• Strong communication skills - ability to present insights in a clear, concise, and compelling way for senior stakeholders

• High ownership mindset - self-driven, accountable, and proactive in identifying opportunities and issues

• Strong collaboration skills, especially cross-functionally