communications & reservations agent

Will be reporting to the Multi Property Communications & Reservations Manager.

Duties and Responsibilities to include:

• Assist in the exceptional Guest Service our Hotels are renown for and all Guest request
• Set-up and reply to all Reservations requests, and send offers.
• Support in the Hotel Guest Service Center, and Call-Center.

The successful candidate should possess the following knowledge, skills and attributes

• University Degree in a Tourism (or relevant Master’s degree)
• Working knowledge of Opera
• At least 4 years of working experience in a similar position in the hospitality sector, preferably in an international, luxury environment
• Excellent command of the English language certified at Proficiency level
• ECDL Certifications for advanced knowledge of a Computer
• Working knowledge of GXP Empower would be considered an assert
• Strong people and project management skills
• Problem solving skills. A can do attitude is a must.
• Organizing skills and coordination ability
• Analytical, and attention to detail
• Interpersonal communication skills, integrity and commitment
• EU National or Greek Resident

We confirm utmost confidentiality for all applications as per EU GDPR directive, and all local laws for personal information