beauty advisor, dermatological beauty division

L’Oréal Dermatological Beauty Greece is looking for the Beauty Advisor to join the Business Development team and contribute to the exceptional service at the store customers, achieving sell out business targets and driving brand awareness.

You will…

• Demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience.

• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling.

• Support daily operations at the point of sales (POS) activities.

• Follow brand CRM procedures to recruit and retaining customers.

• Maintaining the offline point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability.

• Master POS system (e.g. IPPOS; MS outlook etc.) and operation procedures 

• Be responsible to acknowledge/record all customer complain and issues.

• Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS

• Develop and maintain positive relationship with department store floor managers.

You have… 

• Previous experience in customer service (preferably in the Beauty sector)

• Strong customer service mindset

• Convey passion and master story telling 

• Connect with our clients to provide good solutions and after sales/clientele

• Ability to work flexibility during retail hours

• Cooperative approach and team spirit 

• Agility and resilience 

• MS office familiarity and systems & tools literacy 

We are looking for our Beauty Advisor to start in as soon as possible. 

We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!