gs air logistics operational care specialist - control tower semicon team 24/7
8 Σεπ 2026 · Kuehne+Nagel
Τι θα κάνεις
- Διεξάγεις λειτουργίες αποστολών ημιαγωγών με υψηλά πρότυπα
- Διαχειρίζεσαι μεταφορικές ρυθμίσεις και παρακολούθηση αποστολών
- Επικοινωνείς ενεργά με πελάτες και εσωτερικούς/εξωτερικούς συνεργάτες
- Οργανώνεις αιτήματα συλλογής και παράδοσης και σχεδιάζεις δρομολόγια πτήσεων
- Ελέγχεις και διορθώνεις την ποιότητα των δεδομένων αποστολής
- Διαχειρίζεσαι εξαιρέσεις, αποκλίσεις και αναφορές πελατών
- Παρέχεις εξαιρετική εξυπηρέτηση πελατών
Βασικές προϋποθέσεις
- Επικοινωνιακές δεξιότητες και επικοινωνία με πελάτες
- Αγγλικά για γραπτή και προφορική χρήση
- Παρακολούθηση αποστολών και διαχείριση εξαιρέσεων
- Αυτοοργάνωση, ομαδική εργασία και ευελιξία
- MS Office με έμφαση σε Excel και εργαλεία επικοινωνίας
- Αναλυτική σκέψη και λήψη αποφάσεων
Παροχές
- Περιλαμβάνει τη διαχείριση καθηκόντων αποστολών ημιαγωγών όπως η δημιουργία φακέλων, ο σχεδιασμός πτήσεων, η επικοινωνία με πελάτες, η διαχείριση εξαιρέσεων και η παροχή εξαιρετικής εμπειρίας πελάτη.
Περιγραφή Θέσης
The purpose of this function is the operate Semiconductor shipments to the highest standards with the expectation to deliver a consistently excellent customer experience.
How you create impact
This includes, but is not limited to, transport arrangements, shipment monitoring and active communication with customers and KN stakeholders. Additionally, interaction with third party suppliers is required.
What we would like you to bring
Excellent written and spoken English skills.
Strong communication skills and the ability to articulate clearly and effectively.
Ability to work under pressure with an analytical, agile, and detail‑oriented mindset.
Strong self‑organization, commitment, teamwork, and flexibility.
High sense of ownership and dedication to delivering high‑quality service.
Ability to make decisions and handle exceptions confidently.
24/7 shift availability (including nights, weekends, and public holidays).
Proficiency in MS Office (especially Excel and communication tools).
What's in it for you
- Semiconductor operational tasks (file creation, status monitoring and updates, flight planning, collection/ delivery requests)
- Customer communication via email or phone
- Communication with both internal and external stakeholders
- Ensuring timely and accurate execution of individual tasks and/or complete shipments
- Monitoring and correction data quality
- Handling of exceptions, deviations and customer escalations
- Delivering an outstanding customer experience
Περιγραφή Εταιρείας
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.
Παρόμοιες Θέσεις
Περιγραφή Εταιρείας
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number one in air and sea logistics and has strong market positions in road and contract logistics.
Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries.
Παρόμοιες Θέσεις