head waiter / waiter / assistant - myk.hw.w.aw

Job Responsibilities

• Always provide service according to fine dining standards,

• Apply suggestive selling and upselling techniques adapted to guests and when required,

• Handling complaints and issues of guests in a professional manner,

• Always maintain outstanding hygiene to all work areas,

• Cooperation with the rest of the restaurant employees and culinary team,

• Monitoring pre - set and service procedures,

• Ensure supplies are on a par stock level,

• Process POS and payment procedures (visa-American Express-MC-gift vouchers),

• Providing a friendly and professional guest experience according to LHW standards.

Required Qualifications

• Min 2-3 years of experience in a similar position at upper-class hotels or restaurants,

• Knowledge of restaurant, bar and wine terminology,

• Customer service mentality and guest satisfaction driven,

• Professional appearance and behavior,

• Knowledge of hygiene and safety procedures,

• Excellent POS knowledge,

• Ability to work in a busy environment,

• Ability to spot and resolve problems efficiently,

• Excellent organizational skills,

• Dynamic personality, with a team spirit,

• Reliable and consistent,

• Attention to detail,

• Orientation to achieve goals,

• Excellent command of both Greek and English. Any additional language knowledge is more than welcome,

• Eagerness to develop skills and to evolve in the hospitality industry,

• Possession of all health certificates required,

• Degree/ diploma in the hospitality sector or related field will be considered a plus.

Katikies Offers

• Competitive compensation package based on qualifications and experience,

• Accommodation and daily meals,

• Pleasant working environment,

• Supportive management,

• Training and career development,

• Excellent opportunities for career progression.

Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at [email protected]

All applications will be treated in the strictest confidentiality.