captain – sant.cap

Main responsibilities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Ensures customer service consistent with the LHW standards.

• Ensures full compliance to SOPs, policies (including security) and brand standards.

• In charge of restaurant operations during all restaurant functions including mise en place (preparations) and service.

• Assists in all training sessions organized by the F&B / Restaurant Manager.

• Responsible for cash handling.

• In charge of controlling bar & wine inventories.

• Ensure that all restaurant & bar areas, as well as furniture and equipment, are always clean and well maintained.

• Ensure employees’ professional attitude and meeting company appearance and uniform standards.

• Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.

• Handles complaints and oversees the service recovery procedures.

• Holds regular meetings to overview performance and propose corrective actions, if required.

• Contributes to the achievement of financial goals by enforcing upselling techniques.

Required Qualifications

• Professional Experience in fine dining establishments.

• Minimum 2 years’ experience in a similar position.

• Degree/ diploma in hotel management or a related field.

• Ability to develop and analyze P&L, Food Cost statements and relevant reports.

• Working experience with POS systems (ideally Micros).

• Ability to take decisions and act to meet financial targets.

• Incessant will to improve operations and set higher goals.

• Deep knowledge of and ability to adhere to health and safety regulations.

• Ability to spot and resolve problems efficiently.

• Ability to organize and control orders & supplies.

• Competence in managing a team that maintains the highest of standards under pressure.

• Competence in employee training and development.

• Outstanding people management skills and organizational skills.

• Integrity, reliability & a spirit of cooperation.

• High levels of energy & diligence.

• A keen eye for detail.

• Excellent communication skills and fluency in both Greek and English languages.

Katikies Offers

• Competitive compensation package based on qualifications and experience.

• Accommodation & daily meals.

• Pleasant working environment.

• Supportive management.

• Training and career development.

• Excellent opportunities for career progression.

Should you wish to be a member of our team, please send us your CV along with a photo of yourself at [email protected]

All applications will be treated in the strictest confidentiality.