Τι θα κάνεις
- Διαχειρίζεσαι τις λειτουργίες F&B στο ξενοδοχείο
- Εξασφαλίζεις την ακρίβεια αποθεμάτων και καταθέσεων σε εστιατόρια και μπαρ
- Συντονίζεις ειδικές ανάγκες ομάδων με τις παροχές υπηρεσιών
- Συμμετέχεις στον σχεδιασμό και την τιμολόγηση μενού ποτών
- Διασφαλίζεις την πλήρη συμμόρφωση με SOPs, πολιτικές και πρότυπα του brand
- Επιβλέπεις τη συντήρηση και καθαριότητα εστιατορίων και μπαρ
- Εγγυάσαι τη σωστή επαγγελματική συμπεριφορά και εμφάνιση προσωπικού
- Παρέχεις καθοδήγηση και αξιολογείς την απόδοση της ομάδας
- Διαχειρίζεσαι την κερδοφορία και τους στόχους ικανοποίησης πελατών
- Διαχειρίζεσαι παράπονα και διαδικασίες αποκατάστασης υπηρεσιών
- Πραγματοποιείς τακτικές συναντήσεις για την επίδοση και βελτιώσεις
- Αναπτύσσεις δράσεις βελτίωσης και εξοικονόμησης κόστους
- Διαχειρίζεσαι το προϋπολογισμό και τα οικονομικά αποτελέσματα των τμημάτων F&B
- Αξιολογείς και παίρνεις αποφάσεις για το συμφέρον του ξενοδοχείου
- Συμμετέχεις στην προσέλκυση ταλέντου και ανάπτυξη προσωπικού
- Συλλέγεις τα αιτήματα κεφαλαιουχικών δαπανών σε συνεργασία με τη διεύθυνση ξενοδοχείου
Βασικές προϋποθέσεις
- 2+ χρόνια εμπειρίας
- Διαχείριση λειτουργίας F&B σε fine dining περιβάλλον
- Συστήματα POS (Micros) και MS Excel ή παρόμοιο λογισμικό
- Χρηματοοικονομική διαχείριση και προϋπολογισμός, ανάλυση P&L και κόστους τροφίμων
- Σχεδιασμός και τιμολόγηση μενού ποτών
- Συμμόρφωση με SOPs, πολιτικές brand και κανονισμούς υγείας και ασφάλειας
- Διαχείριση και ηγεσία ομάδας, προσέλκυση ταλέντου και ανάπτυξη προσωπικού
- Διαχείριση παραπόνων και αποκατάσταση υπηρεσιών
- Έλεγχος παραγγελιών και προμηθειών
- Ανάπτυξη πολιτικών και διαδικασιών
- Λήψη αποφάσεων υπό πίεση
- Διαχείριση Ξενοδοχείων / Οποιοδήποτε Πεδίο
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών βάσει προσόντων και εμπειρίας.
- Διαμονή σε πλήρως εξοπλισμένα διαμερίσματα.
- Καθημερινά γεύματα.
Περιγραφή Θέσης
Main Responsabilities
Responsible for F&B Operation functions in the hotel.
Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
Coordinate with groups/ planners, their specific group requirements with the services & facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.
Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.
Ensure that all restaurant & bar areas, as well as furniture and equipment, are always clean and well maintained.
Ensure employees’ professional attitude and meeting Company appearance and uniform standards.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.
Handling complaints and oversee the service recovery procedures.
Holds regular meetings to overview performance and propose corrective actions, if required.
Develops improvement actions, carry out costs savings.
Budgeting concerning all F&B outlets and financial results monitoring (Top line / Bottom line)
Ensure that decisions are made in the best interest of the hotels.
Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.
In co-operation with Hotel Management to collect all CaPex requirements concerning F&B dpt.
Required Qualifications
Professional Experience in fine dining establishments.
Minimum 2 years’ experience in a similar position.
Degree/ diploma in hotel management or a related field.
Ability to develop and analyze P&L, Food Cost statements and relevant reports.
Working experience with POS systems (ideally Micros).
Knowledge of MS Excel or a similar software.
Ability to take decisions and act to meet financial targets.
Incessant will to improve operations and set higher goals.
Deep knowledge of and ability to adhere to health and safety regulations.
Ability to spot and resolve problems efficiently.
Ability to develop policies and procedures.
Ability to organize and control orders & supplies.
Competence in managing a team that maintains the highest of standards under pressure.
Competence in employee training and development.
Outstanding people management skills and organizational skills.
Integrity, reliability & a spirit of cooperation.
High levels of energy & diligence.
Able to keep an eye on the detail.
Excellent communication skills and fluency in both Greek and English languages.
Katikies Offers:
Competitive compensation package based on qualifications and experience.
Accommodation at fully equipped apartments.
Daily meals.
Pleasant working environment.
Supportive management.
Training and career development.
Excellent opportunities for career progression.
Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.com
All applications will be treated in the strictest confidence.
Περιγραφή Εταιρείας
Katikies was born of a desire to combine the warm embrace of Greek hospitality with the dramatic beauty of the country’s unforgettable landscapes. Katikies’ unique spirit was inspired by the rush of feelings that Santorini awakens in the heart of every traveller. The first location, Katikies Hotel, pays homage to the setting in all its glory, as do subsequent properties. Each hotel contains a hint of the Greek islands' magic, and together they celebrate beauty, authenticity and life itself.
When you join Katikies, you also join a family full of passion about superior experiential hospitality. We ensure our employees have just as many memorable moments as our guests.
More than just history-rich hotels and breathtaking destinations, our staff is at the heart of the Katikies legendary hospitality. We will invest in your development and wellbeing to help you reach your full potential as we are passionate about the art of living well. You will be too.
Περιγραφή Εταιρείας
Katikies was born of a desire to combine the warm embrace of Greek hospitality with the dramatic beauty of the country’s unforgettable landscapes. Katikies’ unique spirit was inspired by the rush of feelings that Santorini awakens in the heart of every traveller. The first location, Katikies Hotel, pays homage to the setting in all its glory, as do subsequent properties. Each hotel contains a hint of the Greek islands' magic, and together they celebrate beauty, authenticity and life itself.
When you join Katikies, you also join a family full of passion about superior experiential hospitality. We ensure our employees have just as many memorable moments as our guests.
More than just history-rich hotels and breathtaking destinations, our staff is at the heart of the Katikies legendary hospitality. We will invest in your development and wellbeing to help you reach your full potential as we are passionate about the art of living well. You will be too.