Jobily
Περιγραφή Θέσης
As part of the Help Desk Team the IT Support Specialist will work in a complex and demanding environment with over 1000+ users and more than 80 remote locations where systems and network stability is our everyday target.
Job duties:
Users Support in Headquarters and our remote locations by resolving requests from our ticketing system
Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators
Troubleshooting hardware and software issues of corporate PCs and laptops.
The successful candidate should have:
BSc degree in Information Technology or related field
At least 2years of proven experience in a similar role
Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP)
Experience in Antivirus and Antispam Software
Experience on O365
Having experience on IP Telephony
Understanding basic principles of networking
Being able to understand DSL and telephony issues in order to communicate them to vendors
Very good communication skills and team player.
The Company offers:
Competitive remuneration package & extra benefits
Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 10 years)
Supportive management
Among top industries in international market trends
Multiple learning & career opportunities.
ΑΙΤΗΣΗ ΕΡΓΑΣΙΑΣ
Φυσική παρουσία
Πληροφορική
Αορίστου
Πλήρης
Περιγραφή Εταιρείας
V. KAFKAS S.A. is on a course of continuous development for more than 45 years. Founded in 1975, is the leading company provider in the electrical equipment, technology products, lighting, home & buildings’ automation and energy management solutions’ market in Greece.
The company is one of the most dynamic and fast-developing in Greece, having a network of 81 stores in Greece & Cyprus. The specialized departments of Lighting, ICT, Energy Solutions, Industry, Shipping, Project Management and the two Construction Units in Thessaloniki offer a wide range of innovative products and solutions to its customers.
One of the company’s key strategic decisions is to forge alliances with leading international firms, acting as a catalyst for technology, products & holistic solutions transmission to end-users. The company addresses a wide range of B2B customers.
The leading position of V. KAFKAS S.A. is verified as the company was assessed in 2019, as one of the 7 most dynamic companies in Greece, among 8.000 companies, in the context of “Growth Awards” by Eurobank and Grand Thornton.
The role of KAFKAS is to be the connecting link that will manage in an innovative way all the mature technology products of its suppliers, transforming them into affordable solutions while offering security, comfort and saving of both resources and energy.
The company constantly invests in the professional & personal development of its staff through continuous training programs that assist in the enhancement of their skills, talents and know-how.
Continuous training and lifelong learning is fundamental for V.KAFKAS S.A.’s progress. Kafkas Institute of Training & Development, has 8 successful years of presence in the market, is certified as a Lifelong Learning Centre, Level 2 and has delivered more than 380 educational services to both the company’s personnel and professionals.