account manager int-0396

Intellectica is seeking an Account Manager on behalf of its client, a dynamic and fast-growing provider of integrated telecommunications and energy solutions. With a long-standing strategic partnership with leading providers in telecommunications and energy, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dynamic Sales team and play a key role in managing existing corporate relationships while driving new business opportunities across the B2B landscape.

Key activities and responsibilities of this role include:

• Design and implement account growth strategies, targeting business clients with needs in telecom and energy sectors, aiming to position the company as a comprehensive provider and build long-term, high-value partnerships

• Maintain and nurture relationships with existing clients, monitor contract performance, and proactively identify upselling or cross-selling opportunities across mobile, internet, and energy services

• Conduct structured market research to identify potential clients, segment opportunities, and build a qualified sales pipeline aligned with company objectives

• Engage with prospective clients through consultative selling, present tailored proposals, and manage the onboarding process to ensure a smooth transition into service

• Conduct regular client visits and attend meetings to maintain strong relationships and identify new opportunities

• Act as the primary point of contact for client concerns, ensuring timely and effective resolution while maintaining a high standard of professionalism

• Liaise with departments such as billing, technical support, and customer care to resolve client issues, ensure service continuity, and deliver seamless customer experience

• Monitor market trends and competitor activity to inform sales strategy

• Monitor account metrics, usage trends, and client feedback, and report regularly to the Sales Manager on progress, challenges, and opportunities

• Any other task that may be required from time to time

Professional experience & qualifications of a successful candidate:

• Bachelor’s degree in Business, Marketing, or a related field

• At least 2 years of experience in B2B sales, preferably within telecom or energy sectors

• Demonstrated ability to manage and grow large client accounts effectively

• Proven ability to develop new business and expand an existing client base

• Strong understanding of the Greek corporate market

• Proficiency in CRM Systems and MS Office

• Valid driver’s license

• Fluent in both English and Greek

Core competencies of a successful candidate:

• Excellent communication and negotiation skills

• Highly motivated and target driven

• Exceptional presentation skills

• Commercial awareness and strategic thinking

• Demonstrated discretion, reliability, and professionalism

• Strong understanding of sales techniques

• Customer-centric mindset, with a strong focus on results

• Problem solving skills with the ability to identify challenges and contribute to solutions within a team

The company offers:

• Private health insurance

• Performance-based bonus scheme

• Company car, mobile phone, tablet, and laptop

• Flexible working hours

• Modern, creative, and supportive work environment

• Continuous and paid training

• Career advancement opportunities

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