sales excellence supervisor

Iaponiki S.A., a leading company in the independent automotive Aftermarket in Greece, with a nationwide network of stores and international collaborations, is seeking Sales Excellence Supervisor, based in Pallini, Attica:

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Main Responsibilities:

• Analyze current sales processes and workflows to identify areas for improvement and implement best practices.

• Monitor, track, and report key performance indicators (KPIs) for the sales team to ensure targets are met or exceeded.

• Collaborate with the sales leadership to design and deliver training programs aimed at improving sales techniques, product knowledge, and customer engagement.

• Ensure the sales team has access to and is effectively using the appropriate sales tools, CRM systems, and reporting tools to enhance efficiency.

• Work closely with cross-functional teams including marketing, product development, and customer service to align strategies and improve the overall sales process.

• Provide accurate sales forecasts, analyze trends, and identify opportunities for improvement in sales strategies and customer engagement.

• Provide ongoing coaching to sales staff, helping them overcome obstacles and improve their selling techniques.

• Stay up to date with market trends, competitors, and customer preferences to guide the sales strategy.

• Prepare and present regular reports on sales performance, progress, and areas for improvement to senior management.

• Ensure the sales team complies with internal policies and industry regulations.

• Oversee the branch network operations to ensure consistency in sales processes, customer service standards, and performance metrics across all locations.

Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field.

• Master’s degree will be considered as an asset.

• Minimum of 3 years of experience in sales, specifically in a supervisory role.

• Experience in sales training and development

• Experience in working directly with a branch network.

• Tech-savvy, proficient in using sales tools, CRM systems, and the Microsoft Office Suite, particularly Excel for data analysis.

• Adept at analyzing complex data to generate actionable insights that drive process improvements.

• Deep understanding of sales principles, processes, and the customer journey.

• Excellent verbal and written communication skills.

• Problem-solving skills are a must, with a proactive approach to overcoming challenges.

The Company offers:

• Competitive remuneration package & performance-based bonuses.

• Corporate vehicle.

• Private Health Insurance.

• Career opportunity in a steadily growing company.

• Supportive and collaborative work environment.

• Continuous learning opportunities through training and development programs

To apply for this position, please send your CV to [email protected] with reference code: SES