crm administrator

The ideal candidate will work closely with the Ecommerce, Marketing, and Customer Support teams to create data-driven customer journeys and automated communication strategies.

Essential Duties and Responsibilities:

• Plan, execute, and optimize CRM & email marketing campaigns (Email, SMS, Push, Viber)

• Manage audience segmentation and targeting strategies

• Monitor campaign performance and provide actionable insights

• Ensure QA and accuracy across all communications

• Collaborate with marketing, commercial, and analytics teams

• Support lifecycle and retention strategies

Requirements:

• Preferred Degree: University, TEI, or IEK

• 1+ years of experience in CRM, Εmail Marketing or related field

• Hands-on experience with CRM and email marketing tools (e.g. Salesforce, Microsoft Dynamics, HubSpot etc.)

• Experience in campaign setup, segmentation & A/B testing

• Good understanding of customer journeys & lifecycle marketing

• Strong organizational skills, attention to detail, and ability to manage projects

• Fluent in English (written & spoken)

Nice to Have:

• Experience in e-commerce, loyalty programs, or subscription-based businesses

• Experience with marketing automation and reporting tools (e.g. BI)

• Familiarity with personalization strategies

   

What We Offer

• Hybrid working model based in Greece.

• Career growth and continuous learning opportunities.

• Health insurance and bonus scheme.

• Employee discounts across Fourlis Group brands (INTERSPORT, IKEA, Foot Locker and more).