shop team leader

 For our  IKEA Piraeus Shop, we are looking for:

                                                      Shop Team Leader

Responsibilities

Reporting to the Shop Manager, you will be responsible and accountable for:

• Creating and offering the best customer service experience by securing high level of commerciality
• securing appropriate availability of every product and no overstock
• Implementing all the agreed actions set in order to improve the Brand capital, the ICSS & the 4 axes indices
• Steering towards maximizing all the commercial KPIs
• Acting as Acting Shop Manager, when needed/required
• Ensuring that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times
• Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility
• Supporting Cashiers' operation and related routines, according to Company's procedures
• Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures
• Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives

Qualifications and Competences Required:

• Bachelor’s Degree, Preferably in Business Administration
• Good command of the Greek & English language
• Good knowledge of MS Office
• People management skills
• Achievement drive, initiative taking and problem solving skills
• Commercial Thinking
• Customer Focus
• Good planning and organizational skills
• Very good communication and interpersonal skills
• Ability to work under pressure and strict deadlines

Qualifications considered as an asset:

• Knowledge of Microsoft Navision

The People we seek:

• Lead by example constantly looking for new and better ways forward
• Believe in empowering people, taking ownership, making decisions and following through
• Have the courage to question existing solutions and think in unconventional ways
• Have a passion for life at home and retail

What we offer

At IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.

💰 Competitive Compensation: Attractive salary & benefits package.

🩺 Health & Well-being: Comprehensive group life & medical insurance.

💻Employee Development: 40+ hours of annual training for continuous learning & development.

🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent.

🛍️ Special Discounts: Discounts on IKEA products & other Fourlis Group brands.

🚗 Transportation Support: Transportation cards or toll coverage. 

🌍 Inclusive Environment: A welcoming, international & diverse team.

Are you the one? Get in touch with us, by submitting your complete resume

All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.