groom
11 Αυγ 2026 · GRECOTEL HOTELS & RESORTS
Τι θα κάνεις
- Χαιρετάς τους πελάτες κατά την άφιξή τους και παρέχεις εξαιρετική εξυπηρέτηση καθ' όλη τη διάρκεια της διαμονής τους
- Βοηθάς τους πελάτες με τις αποσκευές τους για να διασφαλίσεις ομαλή και αποτελεσματική διαδικασία check-in
- Συνοδεύεις τους πελάτες στα δωμάτιά τους και εξοικειώνεις με τις παροχές και τις υπηρεσίες του ξενοδοχείου
- Βοηθάς στην υλοποίηση αιτημάτων πελατών, όπως room service ή επιπλέον παροχές
- Παρέχεις γενικές πληροφορίες για το ξενοδοχείο, τα τοπικά αξιοθέατα και δραστηριότητες
- Επικοινωνείς αποτελεσματικά με άλλα τμήματα για την εκπλήρωση αιτημάτων πελατών και επίλυση προβλημάτων
Βασικές προϋποθέσεις
- Εξυπηρέτηση Πελατών και Φιλική Προσέγγιση
- Δεξιότητες Επικοινωνίας και Ομαδικότητα
- Άδεια Οδήγησης
- Άπταιστα Αγγλικά και Γνώση Επιπλέον Γλωσσών
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών και επιπλέον παροχές.
- Επαγγελματική εξέλιξη στην κορυφαία ξενοδοχειακή ομάδα της Ελλάδας.
- Ευκαιρίες εσωτερικής κινητικότητας και μακροπρόθεσμης επαγγελματικής ανάπτυξης.
Περιγραφή Θέσης
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Groom to join its team. As a Groom, you support the Reception department and provide customer services upon their arrival with a friendly, polite approach and assist them with their luggage transfer with care by following the company’s SOPs. The Groom reports directly to the Assistant Front Office Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Greet guests upon arrival and provide exceptional customer service throughout their stay.
Assist guests with their luggage, ensuring a smooth and efficient check-in process.
Escort guests to their rooms and familiarize them with the hotel's facilities and services.
Assist in delivering guest requests, such as room service or additional amenities.
Provide general information about the hotel, local attractions, and activities.
Communicate effectively with other departments to fulfill guest requests and resolve any issues.
Requirements
Previous experience in a similar role in the hospitality industry is preferred.
Strong customer service skills and a friendly, outgoing personality.
Professional appearance and demeanor.
Excellent communication and teamwork skills.
Driver's license is required.
Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
Competitive salary package and additional benefits
Career development within Greece's leading hospitality group
Opportunities for internal mobility and long-term career growth
Accommodation (if necessary) and full board
Transportation support and/or travel expenses
Access to training and educational programs
A dynamic and supportive working environment
Employee discounts across Grecotel hotels and selected partner businesses
A people-focused culture built on teamwork, respect and excellence
Περιγραφή Εταιρείας
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE
Περιγραφή Εταιρείας
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE