At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a Sales Coordinator & Golden Key Operator (this is a full-time, year-round position). This role will support the Sales team and the Director of Sales by coordinating and managing various administrative and operational tasks. Additionally in this role the Coordinator focuses on utilizing the Golden Sales & Catering (Salesforce) software to ensure compliance with Four Seasons Group standards across all departments, including Sales & Events, Accommodation, Reservations, Accounting, and Banquets. The Coordinator will play a key role in ensuring smooth operations within the Sales Department, contributing to revenue growth and high levels of customer satisfaction through excellent organizational skills, attention to detail, and effective communication.

What you will do

Administrative Support:

• Assist the Sales Manager with daily administrative tasks such as preparing proposals, contracts, and correspondence.

• Handle sales-related requests in the absence of a Sales team member.

• Provide administrative assistance to the Director of Sales (DOS) and backup support to the sales team.

• Order and maintain inventory levels of sales collateral, stationery, and administrative supplies for the Sales Department.

• Take minutes during sales meetings and other necessary meetings.

• Assist in the preparation and distribution of promotional materials and marketing campaigns.

• Take responsibility for and/or support departmental projects.

• Continuously enhance and improve the efficiency and organization of the department by implementing required administrative systems.

System Knowledge and Utilization:

• Enter and update group requests in Golden Sales & Catering (Salesforce) while coordinating with reservations to ensure accurate information in Opera PMS. Forward requests to appropriate managers as per Four Seasons standards and execute necessary daily, weekly, and monthly reports.

• Ensure compliance and accuracy of information in Golden Sales & Catering (Salesforce), edit and audit related reports, and maintain up-to-date tools.

• Compile and execute month-end reports for the Director of Sales and provide team members with necessary Salesforce reports for daily/weekly functions.

• Develop a good knowledge of additional systems such as Opera, Birchstreet, and all other systems used by the Sales Team.

What you bring

• Applicants must have European Passport or the legal right to work in Greece. 

• College degree.

• Previous experience in Sales is required.

• Proficiency in Microsoft Office; knowledge of Golden S&M is advantageous.

• Excellent analytical, writing, and organizational skills.

• High attention to detail, proactive approach, and customer service orientation.

• Ability to multitask in a fast-paced environment.

• Proficiency in writing and speaking Greek and English.

  
What we offer

• Competitive Salary and comprehensive Benefits Package. 

• Complimentary Employee Meals & Bus Transportation.

• Ticket Restaurant monthly allowance. 

• Complimentary Nights at Four Seasons Hotels & Resorts globally to experience our world-class hospitality firsthand. 

• Employee Recognition Program. 

• Opportunities for Global Travel through Task Forces and Transfers. 

• Access to Four Seasons global Training & Development programs. 

Schedule & Hours

• Full Time Job.

If you are ready to take the role in the dynamic team of Sales & Marketing, we want to hear from you!