in room dining outlet manager

The iconic Four Seasons Astir Palace Hotel Athens seeks an In-Room Dining Manager to oversee and deliver exceptional dining experiences for guests within their accommodations.

What you will do

• Oversee all aspects of In-Room Dining service: This includes menu development, order taking, food and beverage preparation and delivery, guest service, and ensuring the highest standards of quality and presentation.
• Lead and manage the In-Room Dining team: This involves hiring, training, scheduling, and motivating staff to provide exceptional service.
• Maintain high levels of guest satisfaction: This includes proactively addressing guest requests and resolving any issues that may arise during the dining experience.
• Ensure compliance with all relevant safety and sanitation regulations: This includes food safety protocols, hygiene standards, and workplace safety procedures.
• Control costs and maximize profitability: This involves managing inventory, optimizing order fulfillment processes, and minimizing waste within the In-Room Dining department.

What you bring

• Minimum of 2-3 years of experience as Food & Beverage Assistant Manager or Manager in a luxury hotel environment.
• Ability to lead, motivate, and develop a high-performing team. Excellent communication, interpersonal, and problem-solving skills.
• Fluency in English is required for this role.
• Passion for delivering exceptional guest service with a strong focus on exceeding guest expectations.

What we offer: 

• Employee Meals; 
• Ticket Restaurant Monthly Amount of 100EUR 
• Uniform & Laundry; 
• Bus Transportation to/from Elliniko; 
• Monthly Employee Recognition Program; 
• Opportunities for Global Travel through Task Forces and Transfers; 
• Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide). 

Schedule & Hours:

• Full-Time Permanent Job - 5 working days per week