front desk supervisor (seasonal 2025)
Four Seasons Athens Astir Palace
Βουλιαγμένη
Βουλιαγμένη
Σεζόν
Τουρισμός / Ξενοδοχεία
Στο χώρο εργασίας
Πλήρης απασχόληση
Περιγραφή Θέσης
We are looking for a Front Desk Supervisor to join our Seasonal team for 2025!
What you will do
- Maintain complete knowledge at all times of: All hotel features/services, hours of operation. History of the building, all room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures, room availability status for any given day and scheduled daily group activities / VIP’s and all Residence types and features.
- Be able to perform all Front office duties during all shifts, morning, evening and night shifts
- Due to the nature of our business, must understand and appreciate that work schedules and demands of the position may vary from time to time
- Perform any reasonable task as requested by management
- Ensure the cleanliness and neatness of the Front Desk and Back Office
- Checks in guest in a seamless, friendly and engaging manner while using the guest name
- Coordinate with relevant associates and department to create a memorable arrival experience
- Assures the guest is assigned correct room type requested, to confirm room reservation details and the correct rate is being charged. Ensures correct keys for correct room are issued
- Liaise with bell attendant to arrange an efficient luggage delivery
- Offer assistance with hotel orientation explaining the hotel facilities including opening times and offerings
What you bring
- Applicants must have the legal right to work in the European Union.
- Fluency in English is essential. Proficiency in Greek is an advantage.
- A minimum of 2-3 years of relevant experience is required for this role.
What we offer:
- Employee Meals
- Ticket Restaurant Monthly Amount of 100EUR
- Uniform & Laundry
- Bus Transportation to/from Elliniko
- Monthly Employee Recognition Program
- Opportunities for Global Travel through Task Forces and Transfers
- Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).
Schedule & Hours:
- Summer Seasonal Job - 5 working days per week, with 2 days off.
Τουρισμός / Ξενοδοχεία
Στο χώρο εργασίας
Σεζόν
Πλήρης απασχόληση
Περιγραφή Εταιρείας
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
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