director of spa and wellness job id:req10387350

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking an exceptional Director of Spa and Wellness to lead our Spa and Sports & Recreation operations.

As Director of Spa and Wellness, you will be an experienced hospitality leader with a strong background in luxury wellness and spa operations. You will be responsible for managing the overall performance of the Spa and Sports & Recreation departments, ensuring exceptional guest experiences, operational excellence, financial success, and the continuous development of a high-performing team.

Working closely with the Hotel Manager and operational departments, you will play a key role in enhancing our wellness offering, driving service excellence, developing our team members, and ensuring that all experiences reflect the exceptional standards and values of Four Seasons Hotels and Resorts. At Four Seasons, our purpose is to create impressions that stay with our guests for a lifetime. We believe exceptional service is built through genuine care, attention to detail, and a commitment to excellence.

What You Will Do

• Lead the overall management and performance of the Spa and Sports & Recreation operations, ensuring exceptional service standards, guest satisfaction, team engagement, and financial performance.

• Develop and implement departmental plans, budgets, and initiatives to support business objectives, maximize revenue opportunities, and ensure operational efficiency.

• Lead, coach, and develop Spa and Sports & Recreation team members through effective training, mentoring, performance management, and career development initiatives.

• Recruit, motivate, and retain talented team members while fostering a culture of continuous learning, collaboration, and excellence.

• Ensure the delivery of personalized and innovative wellness experiences through continuous evaluation of treatments, products, services, and operational standards.

• Monitor and maintain Four Seasons quality standards, cleanliness, safety procedures, and service excellence across all Spa and Sports & Recreation areas.

• Collaborate with Marketing, Sales, Revenue Management, Housekeeping, Engineering, and other operational departments to enhance guest experiences and support departmental objectives.

What You Bring

• Proven leadership experience within a luxury hotel, resort, or destination spa environment.

• Experience managing Spa and Wellness operations, including teams, budgets, service standards, and financial performance.

• Strong ability to lead, coach, and develop diverse teams while creating a positive and engaging work environment.

• Excellent organizational, communication, and interpersonal skills with the ability to collaborate effectively across departments.

• Strong understanding of luxury wellness trends, guest expectations, and service excellence.

• Ability to manage operational priorities while maintaining attention to detail and high standards.

• Passion for wellness, hospitality, innovation, and creating memorable guest experiences.

• Fluency in English is essential; additional languages will be considered an advantage.

• Applicants must have the legal right to work in Greece or be eligible to obtain the appropriate work authorization.

What We Offer

• Competitive Salary and comprehensive Benefits Package.

• Complimentary Employee Meals, Bus Transportation and Laundry Services.

• Ticket Restaurant monthly allowance.

• Complimentary Nights at Four Seasons Hotels & Resorts worldwide.

• Employee Recognition Program.

• Opportunities for Global Travel through Task Forces and Transfers.

• Access to Four Seasons global Training & Development programs.

Schedule & Hours

Full-time, permanent position.

Five working days per week.

Join Four Seasons Astir Palace Hotel Athens and become part of a passionate team dedicated to delivering exceptional wellness experiences. If you are a passionate hospitality leader with a strong operational mindset, a commitment to luxury service, and a passion for developing teams and creating memorable guest experiences, we would love to hear from you.