ecommerce specialist gr-cy

We are looking for a Foot Locker E-Commerce Specialist GR-CY, based in our offices in Athens, Greece, reporting to Foot Locker SEE Operations & Expansion Manager GR&CY. As an E-Commerce Specialist, you will play a pivotal role in the digital launch and growth of Foot Locker across South East Europe.

Main Responsibilities:

SALES TARGET

Oversee the digital sales budget, ensuring effective allocation of resources to achieve sales objectives, generate reports and provide insights to senior management.

GLOBAL CALENDAR

Administer calendar localization, ensuring banner localization and uploading all the content on webshop/app. Follow up both direct and indirect competition that is affecting customer behavior.

SITE CONTENT

Ensure that website is up-to-date and compliant with the company’s standard - including product names, descriptions, images, prices, banners, recommended products, brand campaigns, and concept promotions.

PERSONALIZATION

Create PGW list and shop the look styles, specialized categories, and segments in collaboration with E-commerce Sales Manager.

CREATING PROMOTIONS

Supervise the implementation of digital campaigns in collaboration with internal and external partners, ensuring successful implementation via monitoring traffic and conversion through Google Analytics and provide insights to Marketing manager.

DIGITAL ECOSYSTEM

Cooperate with other departments guaranteeing smooth and aligned implementation of all e-commerce processes and controlling of order preparation processes and external partners. Monitor web operations, communication with warehouse and store personnel, and propose process improvements whenever necessary.

CUSTOMER EXPERIENCE

Oversee aftersales activities, ensuring seamless customer experience, and reporting software dysfunctionalities. Control security and SSL certification.

CRM& EMAIL MARKETING

Support the localization of the email/communication marketing initiatives, using the CRM platform following guidelines of CRM/ Email team. Prepare special promotion, list and communication for loyal customers.

Required Qualifications:

• BSc/BA in business administration or related field

• PC Skills: MS Office

• Google Analytics, Traffic Drivers and their localization, digital visual merchandising

• Proven minimum 3 years’ experience in e-commerce or a similar role.

• Strong business acumen to drive execution of country digital e-commerce plan

• Strong understanding of country's retail market

• Experienced in working with CMS and Designers tools

• Advanced in English language

Skills:

• Strong communication and organizational skills

• Adjusting to new trends and technologies.

• Creative and innovative mindset

• Accountability

At Fourlis Foot Locker SEE, we believe in creating a workplace of growth, collaboration, and excellence.