groom

As a Groom you will welcome guests and carry luggage while escorting them to their rooms. You will explain features of rooms and accommodation facilities. 

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work. 

What you’ll do

• Welcome guests at the main entrance, and greet them appropriately as per the time 
• Escort guests to their rooms and explain hotel facilities 
• Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request 
• Receive and store the guest luggage and keep a proper record of level tags 
• Store the guest’s luggage in the luggage room and respond to their request 
• Tie the luggage tags to the guest’s luggage 
• Guide the guests to arrive at the Reception Desk and to wait beside them 
• If guest want to change the room be prepared for, transferring baggage from one room to another 
• Clean and maintain the baggage room and work area assist in maintaining 
• Report to the Reception Desk about any malfunctioning equipment 
• Maintain and upkeep the appearance of the hotel lobby and entrance 
• Perform other duties as per assign 

What we are looking for

• Previous work experience as a Porter or Bell Boy, ideally in a 5* hotel environment 
• Excellent command of the English language 
• Knowledge of any additional language will be considered as an asset 
• Professional attitude and appearance 
• Ability to be resourceful and proactive when issues arise 
• Excellent interpersonal & communication skills 
• Multitasking and time-management skills, with the ability to prioritize tasks 
• Teamwork spirit and customer service attitude 

What we offer

• Positive working environment 
• Training and career development 
• Competitive remuneration package 
• Single or double occupancy accommodation at fully equipped apartments 
• Daily meals 
• Uniforms 
• Transportation from and to the hotel for duty 
• Other seasonal perks & benefits also in addition to results 

Join Our Team

• A team that is built on respect and excellent service over collaboration.
• A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.
• A team of happy employees, that are driven within their working environment to contribute to a common goal
• A team that celebrates achievements made individually and encourages positive attitude and integrity
• A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
• A mindful and considerate, people-oriented workplace
• A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!