life insurance claims handler

We are looking for a Life Insurance Claims Handler to handle effectively and timely the full cycle of life insurance claims and provide a high standard of customer service.

If this description suits you and you are interested in working for one of the best insurance players in the Greek market, do not hesitate to apply for this position.

Role Responsibilities

As a Life Insurance Claims Handler, you will be responsible for:

• Handle and ensure timely processing of all life insurance claims documents

• Gather, check and maintain records of all data and documentation so as to ensure the settlement of claims

• Determine the validity of life insurance claims, carry out the assessment and settlement of insurance claims arising from policies in force

• Identify fraud potential and make appropriate referrals

• Estimate the final amount of claims and ensure the payment procedure according to contract terms and company policies

• Consult with other third parties to seek guidance and expert evaluation on issues regarding the investigation, assessment and negotiation of the insurance claims

• Answer inquires, deal with complaints and provide customers and external partners with further information / clarifications and/or support relating to claims processing

• Maintain all records and ensure their updating process

• Prepare reports including statistics and data about the frequency and severity of claims

• Suggest process improvements in order to support business in a more customer oriented way

Knowledge, Skills & Experience

• Degree in Insurance, Finance or similar field

• Previous experience as a claims adjuster or similar role

• Legal Knowledge on claims policies

• Advanced knowledge of MS Office (Word, Excel)

• Fluency in English language

• Excellent communication, time management and negotiation skills

• Attention to detail        

What we offer

Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:

• The opportunity to work in a leading multinational insurance company with prominent positioning in the local market

• A competitive compensation package relevant to qualifications

• Health Insurance plan

• Continuous training and development opportunities