head of consumer lending products

We are seeking a Consumer Loans Head to join our Consumer Lending Team within our Individual Banking Segment.

By joining this role, you will be leading the Consumer Lending Business Division, responsible for overseeing the Consumer Lending operations, developing innovative solutions, and driving business growth. You will design and oversee strategies that enhance customer experience, integrate market trends, and ensure regulatory compliance.

Your key responsibilities will be:

• Design and implement the strategic roadmap for consumer loan products (auto loans, retailer loans, and personal loans), ensuring competitiveness and market alignment.
• Design and oversee new consumer lending products and services, refine existing portfolios, and conduct financial analysis to assess the viability of lending proposals, ensuring alignment with financial and business targets.
• Define and track major KPIs (e.g., loan origination, approval and automation, NPL ratios, product profitability etc.), implementing corrective actions as needed.
• Partner with cross-functional teams (incl. Sales Channels & Segments) to meet business targets, enhance product offerings, provide innovative solutions, and cultivate relationships with existing and prospective customers to drive business growth.
• Identify trends in both local & international markets, understand B2B & B2C needs, and explore opportunities for new products/features/services.

You will be a great candidate if you:

• Have 8-10 years of experience in Product Development in the Greek / European Banking Industry (experience in Consumer Lending will be considered an asset), with at least 5 years in a leadership role.
• Bachelor’s degree in finance, Business Administration, or a related field; MBA or advanced degree preferred.
• Have a strong knowledge of lending products, market dynamics, and regulatory environment in Greece.
• Demonstrate strong business expertise with excellent project management, critical thinking skills and a focus on continuous improvement.
• Are adaptable & client-driven with excellent leadership, communication, and people skills.
• Strong strategic thinking, analytical, and problem-solving abilities with a data-results approach.
• Are proficient in spoken & written English.
• Are able to work in cross-functional teams under pressure & tight deadlines.

What’s in it for you

• Competitive remuneration
• Premium Health & Life insurance for you, your partner and/or your family
• Pension plan to support your plans and future financial expectations
• Hybrid work: work-life balance through remote and in-office work
• Team building & wellbeing activities
• Potential Extra days of annual leave (Winter Bonus)
• Exclusive discounts at partner stores
• Staff pricing for banking products
• Nursery and summer camp allowance for your little ones
• Access Unlimited LinkedIn Learnings, international training methodologies, and modern educational systems
• Upskilling, Professional development and career guidance from successful executives
• Identification and Utilization of Talent Pool through a structured Talent Management process
• Engage in volunteering activities through our TeamUp program