product design and customer support engineer (3604)

The Copper Tubes Division of ElvalHalcor is searching for a results-driven Product Design & Customer Support Engineer, responsible for the design and supervision of new product development and production methods, to join our Development Department at Oinofyta, Voiotia, Greece.

Role Description

Key Responsibilities: 
•    Respond to customer technical inquiries regarding high-performance products, including production feasibility, availability of routings and production tools, and existing codifications.
•    Create and issue new production specifications for high-performance products and ensure adherence to these specifications.
•    Maintain and update the Specifications Library.
•    Manage product codifications, as well as the creation, maintenance, and updating of routings and Bills of Materials (BOM).
•    Handle and prepare samples and trial orders.
•    Provide customer service support (CTS) for issues related to high-performance products.
•    Coordinate development of new products (NPD Coordinator).
•    Design and optimize production processes for new products.

Requirements: 
•    Bachelor's Degree in in Mechanical Engineering or Technological orientation
•    Excellent command / proficiency of the English language.
•    Very good computer skills (MS Office).
•    Knowledge of Quality Assurance and Control Systems.
•    Good knowledge of mechanical drawing.
•    Familiarity with ERP systems (preferably SAP) is considered an asset.
•    Proactive and self-motivated, demonstrating initiative and adaptability.
•    Strong communication skills and teamwork oriented.
•    Results-driven, with a commitment to excellence.
•    Attention to detail, methodical, consistent, and a high sense of responsibility.

The company offers: 
•    Dynamic work environment
•    Career and Development Plan
•    Continuous Training
•    Competitive remuneration package
•    Additional insurance coverage