customer technical support & specifications engineer (2806)
ElvalHalcor
Οινόφυτα
Οινόφυτα
Αορίστου
Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Πλήρης απασχόληση
Περιγραφή Θέσης
We are looking for an
CUSTOMER TECHNICAL SUPPORT & SPECIFICATIONS ENGINEER
to join our team at Oinofyta, Viotia
As a Customer Technical Support & Specifications Engineer you’ll be acting as a technical champion for our sales team. You'll leverage your expertise to educate customers involved in material selection, guiding them towards incorporating our best-in-class materials during the specification phase. By empowering customers with technical knowledge, you'll contribute to increased brand awareness and product demand, driving overall business growth.
Responsibilities
- Understand customer requirements, determine the best solutions, and effectively communicate the value proposition of those solutions
- Respond promptly to customer requests for proposals, develop designs and product specification to match the needs of the project or application and address professionally their inquiries and concerns
- Cooperation with service centers - subcontractors for mockups and value engineering proposals
- Develop & maintain professional relationships with key accounts including Investors-Developers, Architects, General Contractors, Façade Consultants and Façade contractors
- Develop business on project basis
- Provide customer training and implementation assistance based on our products and services
- Representation in events and activities (Façade Conferences, Webinars, technical committees)
- Provide shoulder-to-shoulder knowledge transfer or training to implementation teams
Qualifications
- BSc degree in Engineering (Civil, Architecture etc.)
- MSc in Architecture or Engineering would be an asset
- Knowledge of CAD programs
- Excellent command of English language, both verbally and written
- Knowledge of German, Italian, or French will be highly appreciated
- At least five years of proven professional experience in aluminum façade materials and solutions
- At least five years of proven professional experience in international industrial sales
- Available for traveling as required
Skills
- Excellent communication, presentation, interpersonal and negotiation skills
- Project management, organization, and results orientation mindset
- Ability to work independently and as part of a team
- Multi-tasking and ability to work under tight deadlines
Benefits
- Competitive compensation package and a wide range of benefits
- Continuous training
Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
Περιγραφή Εταιρείας
ElvalHalcor, an industrial producer in the aluminium and copper sector, with a well-established presence both in Greece and abroad. For more than 40 years we have been growing at a steady and responsible pace. By not only investing in research and technology, but our people too, we are able to supply major international industries with products that exist all around us. We are forging ahead on a path of sustainability, actively contributing to the industry's present and future.
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