senior consultant - clinical - life sciences

As a Clinical Consultant, you will be responsible for understanding our customers’ Clinical needs and business processes, providing expert guidance, discussing application changes, translating requirements into solution design, and configuring document and data management systems (e.g. Veeva Vault) for managing Clinical information across the organization.  

You will support a dedicated group of customers to help them transition on their digital transformation journey.   

Your key responsibilities 

• Assist customers in implementing best practices within implementation / post-implementation programs aimed at ensuring their overall success.  

• Stay informed about best practices in the Clinical field and offer actionable recommendations.  

• Technical abilities with willingness to “roll up your sleeves” to design solutions and configure the changes that meet customer needs.  

• Ability to collaborate and communicate with diverse stakeholders, including customer business and IT staff, to understand their requirements. 

• Establish trusted relationships with customer stakeholders. 

• Assist in the development and dissemination of thought leadership materials. 

Skills and attributes for success 

• Bachelor’s or Master’s degree in Management Information Systems, Computer Science, Life Sciences, or related fields. 

• 3+ years of consulting experience in configuring, supporting, or implementing software solutions. 

• Proven experience in a customer-facing role, managing expectations, facilitating difficult conversations, and delivering presentations or demos. 

• Strong background in Life Sciences with a particular interest in the Clinical domain (trial sponsors or contract research organizations (CROs)). 

• Solid understanding of technologies used in Clinical, particularly Veeva Vault applications (e.g. eTMF, CTMS, SSU, Payments), and how Clinical consulting services can leverage and support these technologies. 

• Excellent verbal and written communication skills in English.  

• Ability to travel as required by the business.  

Ideally, you’ll also have 

• Direct experience with Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection and Payments, WingSpan eTMF, SiteZONE, Complion, Florence eBinders, Forte Oncore, eReg, NextDocs, Documentum, SharePoint, or other technologies utilized in managing clinical studies. 

• Knowledge of computer systems validation requirements (following a GxP system development lifecycle). 

• Good grasp of the business capabilities and drivers behind digital technology in health and life sciences, as well as the market forces and trends influencing industry changes. 

• Proficiency in additional European languages.