We are seeking a highly motivated and experienced Product Manager to join our team.

In this role, you will drive the development and optimization of both online and offline customer journeys, manage business demand for e-commerce platforms, and oversee UX/UI initiatives across digital channels. You will focus on enhancing customer experience, aligning product functionality with user expectations, and delivering measurable business value.

Responsibilities

• Own the digital customer journey from initial interaction through to order placement across platforms such as the ab.gr website and mobile application

• Support the development and communication of a clear product vision, as well as the planning, optimization, and execution of processes related to e-commerce and customer experience

• Gather and analyze requirements in collaboration with business counterparts and digital experts, contributing to the product roadmap and translating needs into functional specifications

• Manage and prioritize the product backlog, ensuring user stories, features, and technical tasks are well-defined and aligned with product goals

• Work closely with cross-functional IT teams, including other Product Owners and Business Analysts, to ensure the successful delivery of product features and improvements

• Identify opportunities for continuous improvement across e-commerce platforms and related systems, driving enhancements that improve efficiency, user experience, and business outcomes

• Lead or support training sessions for end users and internal stakeholders to ensure adoption and understanding of new functionalities

• Analyze end-user feedback and behavior to inform ongoing product development and refinement

• Collect, review, and interpret user feedback to identify areas for product improvement

• Use behavioral data to guide product enhancements and optimize user experience

Requirements

• At least 5 years of relevant experience in Product Management

• At least 2 years in Lead, Manager, Owner, Architect, or Coordinator roles

• At least 1 year of experience in leading a team of at least 5 employees

• At least 2 full-cycle project participation experiences or participation in several projects covering different phases of the development lifecycle

• Critical and analytical thinking to analyze complex information with precision and reach sustainable, data-driven conclusions

• Proactivity to take initiative, anticipate needs, and actively seek opportunities for improvement

• Effective time management to prioritize and ensure timely, efficient delivery

• Authentic communication skills to convey messages clearly, concisely, and persuasively to various stakeholders

• Togetherness, embracing team collaboration, valuing diverse perspectives, and fostering a sense of belonging

• Digital savviness to embrace and promote digital tools, emerging technologies, and modern practices within the area of expertise

• Product strategy and usability management

• Product backlog management: create, maintain, prioritize

• Excellent English communication skills, with the ability to clearly and effectively explain technical concepts to diverse audiences

We offer/Benefits

• International projects with top brands

• Work with global teams of highly skilled, diverse peers

• Healthcare benefits

• Employee financial programs

• Paid time off and sick leave

• Upskilling, reskilling and certification courses

• Unlimited access to the LinkedIn Learning library and 22,000+ courses

• Global career opportunities

• Volunteer and community involvement opportunities

• EPAM Employee Groups

• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn