Jobily
lead platform support engineer
Περιγραφή Θέσης
We are looking for a Lead Platform Support Engineer to provide first-line technical support and manage the WTW Radarlive platform.
You will lead platform upgrades, optimize performance, and ensure smooth deployments within our dedicated team. Apply now to bring your expertise and make a significant impact.
Responsibilities
Provide first-line (L0/L1) technical support for the WTW Radarlive platform
Manage and support the WTW Radarlive platform with strong understanding of its system architecture
Plan, coordinate, and execute platform upgrades and deployments across multiple environments
Monitor, troubleshoot, and optimize the Radarlive platform’s runtime performance
Develop and maintain automation scripts for deployment, configuration management, and operational tasks
Lead incident response for platform outages or degradations
Perform root cause analysis and implement preventive measures
Analyze system usage and forecast capacity needs to ensure efficient platform scaling
Ensure minimal downtime and risk during platform upgrades and deployments
Requirements
5+ years of experience in platform support or related field
Strong experience with deployment automation, CI/CD pipelines, and configuration management tools
In-depth knowledge of system architecture and platform management
Excellent troubleshooting and problem-solving skills
Strong organizational and coordination abilities
Fluency in the Greek language
English proficiency at B2 (Upper-Intermediate) level or higher
We offer/Benefits
For your comfortable work:
Remote and hybrid work opportunities
Option to work from our centrally located office in Athens
Corporate laptop provided
Private health insurance
Meal vouchers / restaurant tickets
My Benefit card (264€/year)
Monthly public transportation card
For your growth:
Global and diverse client portfolio, large-scale projects, and trendy technologies
Diverse multicultural, multi-functional, and multilingual work environment
Opportunity to contribute to internal and open-source products
Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey
Possibility to create a Personal Development Plan from the first day in the company
Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries
Certification opportunities
Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities
Language courses
Περιγραφή Εταιρείας
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments.
We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively.
We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world.
We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market.
Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services.
Παρόμοιες Θέσεις
lead platform support engineer
EPAM Global
Αττική
Αττική
Υβριδική
Πληροφορική
Αορίστου
Πλήρης
Περιγραφή Θέσης
We are looking for a Lead Platform Support Engineer to provide first-line technical support and manage the WTW Radarlive platform.
You will lead platform upgrades, optimize performance, and ensure smooth deployments within our dedicated team. Apply now to bring your expertise and make a significant impact.
Responsibilities
Provide first-line (L0/L1) technical support for the WTW Radarlive platform
Manage and support the WTW Radarlive platform with strong understanding of its system architecture
Plan, coordinate, and execute platform upgrades and deployments across multiple environments
Monitor, troubleshoot, and optimize the Radarlive platform’s runtime performance
Develop and maintain automation scripts for deployment, configuration management, and operational tasks
Lead incident response for platform outages or degradations
Perform root cause analysis and implement preventive measures
Analyze system usage and forecast capacity needs to ensure efficient platform scaling
Ensure minimal downtime and risk during platform upgrades and deployments
Requirements
5+ years of experience in platform support or related field
Strong experience with deployment automation, CI/CD pipelines, and configuration management tools
In-depth knowledge of system architecture and platform management
Excellent troubleshooting and problem-solving skills
Strong organizational and coordination abilities
Fluency in the Greek language
English proficiency at B2 (Upper-Intermediate) level or higher
We offer/Benefits
For your comfortable work:
Remote and hybrid work opportunities
Option to work from our centrally located office in Athens
Corporate laptop provided
Private health insurance
Meal vouchers / restaurant tickets
My Benefit card (264€/year)
Monthly public transportation card
For your growth:
Global and diverse client portfolio, large-scale projects, and trendy technologies
Diverse multicultural, multi-functional, and multilingual work environment
Opportunity to contribute to internal and open-source products
Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey
Possibility to create a Personal Development Plan from the first day in the company
Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries
Certification opportunities
Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities
Language courses
Υβριδική
Πληροφορική
Αορίστου
Πλήρης
Περιγραφή Εταιρείας
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments.
We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively.
We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world.
We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market.
Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services.