technical support consultant

We are looking for Technical Support Consultant (Pharma Support) to join our high caliber team.

Your contribution to the success of the team

• Provide expert technical assistance and support to end-users.

• Diagnose and troubleshoot software issues, offering effective and timely solutions to clients.

• Advise and train users on the proper and efficient use of software applications.

• Collect and communicate customer feedback to internal teams to help drive product improvements and innovation.

Your Qualifications & Competencies

• Bachelor’s degree or diploma (IEK) in Computer Science, Information Technology, or a related field.

• Previous experience in a call center or pharmacy customer service environment will be considered a strong plus.

• Knowledge of databases (e.g., Microsoft SQL Server) will be considered a plus.

• Familiarity with software applications is an asset.

• Excellent verbal and written communication skills both Greek and  English.

• Strong interpersonal and teamwork skills.

• Excellent problem-solving and analytical abilities.

• Customer-oriented mindset with a strong commitment to delivering high-quality service.

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services