We are looking for Payroll Support Consultant  to join our high caliber team.

Your contribution to the success of the team

• Handle incoming requests from customers via email, ticketing platforms, and CRM systems regarding payroll software support.

• Assist customers with payroll-related inquiries, including payroll processing, employee records, reporting, and system usage.

• Support tasks related to data entry, system configuration, and customer account updates.

• Ensure proper handling of payroll and accounting documents, including payslips, tax reports, social security files, and payroll exports.

• Collaborate with internal teams to resolve customer issues efficiently and provide high-quality support.

• Identify recurring issues and suggest improvements in support procedures and software processes.

• Guide customers in the proper use of payroll software functionalities and related integrations.

Your Qualifications & Competencies

• Bachelor’s degree or diploma in Accounting, Business Administration, Human Resources, Information Systems, or related field.

• Experience in payroll support, accounting software support, or customer support for business software solutions.

• Familiarity with payroll procedures, labor regulations, and payroll systems/software.

• Knowledge or exposure to myDATA, ERGANI, or HR/payroll platforms is considered a plus.

• Strong organizational skills and ability to manage multiple requests simultaneously.

• Excellent communication skills and a customer-oriented mindset.

• Attention to detail, problem-solving ability, and willingness to learn new tools and technologies.

• Basic technical understanding of software applications and business processes.

Your Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰 Competitive salary package
❤️ Private health insurance
🏠 Hybrid work model
💯 Mentorship from experienced professionals
🚍 Company shuttle bus from central locations
📖 Sponsored training programs & professional development
🥪 On-site catering