technical support consultant (retail & pharma software)

We are looking for a Technical Support Consultant to join our high caliber team.

Your Role

·       Provide expert technical assistance and support to end-users

·       Diagnose and troubleshoot software issues, providing effective solutions to clients

·       Advice and train users on software use

·       Provide customer feedback to internal teams to drive product enhancements and improvements

Your Qualifications & Competencies

·       Bachelor's or Master’s degree in Computer Science, Information Technology, Economics or a related field

·       Knowledge of Databases (Microsoft SQL Server)

·       Familiarity with software is considered a plus

·       Excellent verbal and written communication skills in English

·       Strong interpersonal skills

·       Excellent problem-solving and analytical skills

·       Ability to work independently and as part of a team

·       Customer-oriented mindset with a commitment to delivering high-quality service

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities