technical business analyst (patra)

We are looking for a Technical Business Analyst to join our high caliber team.

Your Role

• Participate in end-to-end implementation of CRM & Mobile solutions (Entersoft SFA/VanSales)

• Analyze needs, gather requirements, and define best practices

• Configure and test solutions based on each client’s business workflows

• Train end users and provide post-go-live support

• Create documentation and manuals, and manage change requests

• Maintain continuous communication with clients, presales, and technical teams

• Play an active role in workshops, reviews, and optimization of configurations

Your Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Economics, Business Administration, or a related field

• Very good knowledge of SQL (Microsoft SQL Server – essential)

• Good knowledge or experience in CRM, ERP, or mobile apps (preferred)

• Ability to analyze business needs and processes

• Excellent command of Greek & English

• Team spirit, analytical thinking, and a customer-centric approach

• Experience in software implementations or B2B customer support is a plus

Your Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services