3rd level support technician ( thessaloniki )

We are looking for a 3rd Level Support Technician to join our high caliber team.

Your contribution to the success of the team:

• Provide expert technical assistance and support to end-users

• Diagnose and troubleshoot software issues, offering effective solutions

• Advise and train users on proper software use

• Collect and share customer feedback with internal teams to improve products and processes

Your Qualifications & Competencies

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field

• Strong knowledge of SQL and hands-on experience with Microsoft SQL Server

• Familiarity with ERP, CRM, or other business software is a plus

• Excellent verbal and written communication skills in English

• Strong interpersonal skills and customer-oriented mindset

• Excellent problem-solving and analytical skills

• Ability to work both independently and collaboratively in a team

• Commitment to delivering high-quality service

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

  ❤️Private health insurance plan

  🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

  🚍Transportation with company’s bus from central stations

  📖 Funded training & development opportunities

  🥪Catering food services